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Your search keyword '"Shaikh, Henna"' showing total 14 results
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14 results on '"Shaikh, Henna"'

8. Mistreatment of Providers by Patients and Family Members: Effect of an Organizational Strategy on Provider Knowledge, Self-Efficacy, and Patient Safety Incident Reporting of Mistreatment

Author

Weiss, Pnina G., primary, Hatfield, Marianne, additional, Ciaburri, Rebecca, additional, Shaikh, Henna, additional, Wilkins, Kirsten M., additional, Bjorkman, Kurt, additional, Goldenberg, Matthew, additional, McCollum, Sarah, additional, and Shabanova, Veronika, additional

Published
2021
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10. Healthy Child Curriculum for Refugees: a family-based pediatric health education program for refugees

Author

Shaikh, Henna A., primary, Du, Nan, additional, Riffle, Riana, additional, Holton, Ginger, additional, Forson-Dare, Zaneta, additional, Hawkins, Bonnie, additional, Ocran, Amanda, additional, Takundwa, Prisca, additional, O'Malley, Shannon, additional, Jubelirer, Nicole, additional, Qadri, Umar, additional, Brown, Camille, additional, Agrawal, Pooja, additional, and Cheng, Frances, additional

Published
2020
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12. Addressing Mistreatment of Providers by Patients and Family Members as a Patient Safety Event

Author

Hatfield, Marianne, Ciaburri, Rebecca, Shaikh, Henna, Wilkins, Kirsten M., Bjorkman, Kurt, Goldenberg, Matthew, McCollum, Sarah, Shabanova, Veronika, and Weiss, Pnina

Abstract

Mistreatment of health care providers (HCPs) is associated with burnout and lower-quality patient care, but mistreatment by patients and family members is underreported. We hypothesized that an organizational strategy that includes training, safety incident reporting, and a response protocol would increase HCP knowledge, self-efficacy, and reporting of mistreatment.In this single-center, serial, cross-sectional study, we sent an anonymous survey to HCPs before and after the intervention at a 213-bed tertiary care university children’s hospital between 2018 and 2019. We used multivariable logistic regression to examine the effect of training on the outcomes of interest and whether this association was moderated by staff role.We received 309 baseline surveys from 72 faculty, 191 nurses, and 46 residents, representing 39.1%, 27.1%, and 59.7%, respectively, of eligible HCPs. Verbal threats from patients or family members were reported by 214 (69.5%) HCPs. Offensive behavior was most commonly based on provider age (85, 28.5%), gender (85, 28.5%), ethnicity or race (55, 18.5%), and appearance (43, 14.6%) but varied by role. HCPs who received training had a higher odds of reporting knowledge, self-efficacy, and experiencing offensive behavior. Incident reporting of mistreatment increased threefold after the intervention.We report an effective organizational approach to address mistreatment of HCPs by patients and family members. Our approach capitalizes on existing patient safety culture and systems that can be adopted by other institutions to address all forms of mistreatment, including those committed by other HCPs.

Published
2022
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