Search

This article presents qualitative research, with a case study approach, to prioritize and standardize the criteria used by technicians from the Secretariat of State for Justice and Citizenship of the Federal District (SEJUS/DF) in the process of evaluating accountability. The objective is to improve the consistency and coherence of the conclusions derived from the report evaluation process. To do so, first, the AS-IS process was modeled to provide a better understanding of the process. Second, the Current Reality Tree was applied to identify process risks. Finally, the Hierarchical Analytical Process method was used to develop the Multicriteria theory with Group Decision and the Bayesian theory to rationalize the consistency indices of the experts' judgments. The results showed that the social impact was considered irrelevant by the specialists, even though it is the most important criterion for the performance of Civil Society Organizations. This result highlights the need for further investigation to understand why social impact is not considered as important as it should be in the accountability assessment process. This study contributes to the development of a more standardized and coherent accountability assessment process for (SEJUS/DF), while demonstrating the usefulness of Bayesian Theory to rationalize consistency indices with reviewers. [ABSTRACT FROM AUTHOR]

Copyright of CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings is the property of Conferencia Iberica de Sistemas Tecnologia de Informacao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This study successfully proposes a risk mitigation model for the allocation of human resources in a law firm, combining human criteria validated through AHP and technical criteria optimized through TOPSIS. At the same time, it follows the risk-based resource allocation framework. A single indicator named HA (Human Allocation Factor). It is a universal indicator and can be used by the entire academic community or by professionals in decision-making processes for the allocation of people in any process. The study suggests it is possible to optimize the risk of attendance rates, legal and labor turnover, using a simple numerical indicator (HA). HA is an optimization measure, if the original value is used. In this case, it must be at least equal to or greater than 0.5. The output of the actual process was 0.41. The reverse of this measure, that is, 0.59 represents the measure of risk in current processes. It needs to be below 0.5. This means that the current process was at high risk and with low optimization. The first process that needed to be optimized was the Patrimony team. Then, the processes involving the Residual and Skilled Labor Service. The managers validated these results and acted in the processes indicated by the HA measure, being successful with that. [ABSTRACT FROM AUTHOR]

Copyright of CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings is the property of Conferencia Iberica de Sistemas Tecnologia de Informacao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings is the property of Conferencia Iberica de Sistemas Tecnologia de Informacao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings is the property of Conferencia Iberica de Sistemas Tecnologia de Informacao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings is the property of Conferencia Iberica de Sistemas Tecnologia de Informacao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings is the property of Conferencia Iberica de Sistemas Tecnologia de Informacao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings is the property of Conferencia Iberica de Sistemas Tecnologia de Informacao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)