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Creating opportunities to share student learning and assessment resources with faculty face- to-face can be a daunting challenge. At Northern Arizona University (NAU) in Flagstaff, Arizona, leaders representing six different service units and committees have developed a collaborative approach of "unite and conquer," in which the human, technical, and financial resources of six service units and institutional committees were combined to produce an informative outreach program for some 1,100 full-time and part-time faculty members. The initial goals of the program were to: (1) describe library resources and services; faculty development workshops; available assistance with Web-based instruction and technology-enhanced learning; and services and resources pertaining to classroom and program-level assessment; (2) promote the benefits and best practices of learner-centered education and assessment; and (3) share the learner-centered approach of NAU's liberal studies (general education) program and promote awareness of liberal studies. A discussion of the program's organizing strategy is followed by an overview of successes, challenges, and lessons learned.

Electronic resources are more prolific than ever. As an increasing number of publishers move to electronic format, the number of licenses grows proportionately. In universities, these licenses may be negotiated by someone with little or no library experience, or by someone who may focus on other aspects of the licenses. This paper promotes and heightens the negotiator's awareness of interlibrary loan (ILL) considerations, and advocates direct intervention by ILL staff in the licensing process. Northern Arizona University Library's experience and negotiation methods with respect to interlibrary loan language and procedures are discussed. KEYWORDS. Electronic resources, license agreements, interlibrary loan, resource sharing, document delivery.

The article focuses on the collaborative approach of various academic departments to produce an informative outreach program for faculty development at Northern Arizona University (NAU) in Flagstaff. It is stated that the human, technical and financial services departments of the university combined efforts for the program. According to the authors, the outreach program is an opportunity for the participating departments to communicate directly with the faculty.