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Retrieving files on personal computers is a fundamental component of interaction, yet there is surprisingly little empirical data characterising how it is carried out in realistic settings. We developed software, called FileMonitor, to dynamically record users׳ file retrieval activities, including data describing the files retrieved and the tools used to retrieve them. We then deployed the system in a four week log study of 26 participants׳ actual file retrievals on their personal computers. Follow-up interviews contextualised the findings. Results are presented in two sections focusing on the files (the number of files, patterns of revisitation, file types, etc.) and on the interface mechanisms used to retrieve them (file browsers, search tools, ‘recent files’ lists, etc.). We conclude by discussing implications for the design of next-generation file retrieval interfaces.

Navigating to files through a hierarchy is often a slow, laborious, and repetitive task. Recent lab studies showed that file browser interface augmentations, such as Icon Highlights and Search Directed Navigation, have the potential to reduce file retrieval times. However, for this potential to be realised in actual systems, further study is necessary to address two important issues. First, there are important design and implementation challenges in advancing the research prototypes previously evaluated into complete interactive systems that can be used for real work. Second, it is unknown how real users would employ these systems while engaged in actual work; would the potential performance improvements suggested by the earlier lab studies be realised? We therefore describe the design, implementation, and longitudinal field study evaluation of Finder Highlights, a file browser plugin for the OS X 'Finder' that adds support for Icon Highlights and Search Directed Navigation. Study results confirm that the augmentations are effective in reducing real-world file retrieval times, with retrieval times 13% faster when using Finder Highlights compared to the standard tool (10.6 s versus 12.2 s), while also emphasising important differences between lab and field studies. In summary, the paper strongly suggests that large-scale deployment of interface augmentations to file browsers, particularly Icon Highlights, will have a marked effect in improving users' real-world file retrieval.

Flashcard systems typically help students learn facts (e.g., definitions, names, and dates), relying on intense initial memoriztion with subsequent tests delayed up to days later. This approach does not exploit the short, sparse, and mobile opportunities for microlearning throughout the day, nor does it support learners who need the motivation that comes from successful study sessions. In contrast, our MemReflex system of adaptive flashcards gives fast-feedback by retesting new items in quick succession, dynamically scheduling future tests according to a model of the learner's memory. We evaluate MemReflex across three user studies. In the first two studies, we demonstrate its effectiveness for both audio and text modalities, even while walking and distracted. In the third study of second-language vocabulary learning, we show how MemReflex enhanced learner accuracy, confidence, and perceptions of control and success. Overall, the work suggests new directions for mobile microlearning and "micro activities" in general.

We describe a method for applying gain to events reported by scrolling input devices such as scroll wheels. By treating document length as an input to our gain functions, the method allows rapid document traversal regardless of document length; it also allows slow and precise scroll control at shorter distances. An initial experiment characterises four diverse scrolling input devices -- a standard 'notched' scroll wheel, a high performance 'inertial' wheel, an isometric scrolling joystick, and a trackpad -- and the results are used to calibrate several gain function parameters. A second experiment validates the method, showing that it allows faster scrolling in long and short documents than current scrolling-device gain methods, and that subjective preferences favour it.

We propose MultiScroll, a general purpose hybrid scrolling technique that uses multitouch input to allow for a combination of rate based scrolling for navigating short and medium distances and zero-order scrolling for navigating large distances. The design challenges of supporting both scrolling modes on mobile devices are discussed, including the use of 'drift zones' and 'edge proximity warnings' to resolve potential problems of touch controlled mobile rate-based scrolling. Evaluations with participants both stationary and walking show the complimentary benefits of the techniques over flick scrolling across a variety of scrolling tasks.

In this paper, we show that people frequently return to previously-visited regions within their documents, and that scrollbars can be enhanced to ease this task. We analysed 120 days of activity logs from Microsoft Word and Adobe Reader. Our analysis shows that region revisitation is a common activity that can be supported with relatively short recency lists. This establishes an empirical foundation for the design of an enhanced scrollbar containing scrollbar marks that helps people return to previously visited document regions. Two controlled experiments show that scrollbar marks decrease revisitation time, and that a large number of marks can be used effectively. We then design an enhanced Footprints scrollbar that supports revisitation with several features, including scrollbar marks and mark thumbnails. Two further experiments show that the Footprints scrollbar was frequently used and strongly preferred over traditional scrollbars.