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The acceptance of the SSTs by the banking customers has been recognized as one of the crucial aspects in the success of SST implementation. The researchers, at various points of time and in different contexts, have highlighted the need for the identification of the factors affecting the acceptance of the SSTs. In this regard, technology adoption propensity of the customers and its relationship with socio-economic characteristics, technology attributes and facilitating conditions has been unveiled as the most important aspect. Taking this into consideration, the present paper has been framed to analyze technology adoption propensity of the customers in India by focusing on the three aforementioned facets. Accordingly, the results have highlighted significant association of age, income and qualification of the customers with their propensity to adopt technology. Also, significant connection of technology adoption propensity of the customers with facilitating conditions, perceived usefulness and perceived ease of use has also been unveiled from the results of the study. Based on the findings, the study has recommended the need for framing strategies focusing on the three aforementioned facets as an effective measure for enhancing acceptance of the SSTs among the customers in India.

The presented paper investigates the technical efficiency of small dairy farmers in India using the stochastic production frontier function approach. The study reveals that building the supply chain can increase the efficiency of dairy farmers, as the milk producers who are part of a cooperative supply chain experienced a higher technical efficiency as compared to those who do not follow the modern supply chain practices. The milk producers in the supply chain are found better crisis managers as their inefficiency is the least attributed to their own decisions. The possession of the crossbred livestock, schooling of the manager and the institutional finance have been found affecting the efficiency of the dairy farmers positively and significantly. The study recommends the expansion in the supply chain network of the cooperative milk societies for enhancing the efficiency and profitability of the dairy sector along with the provision of more crossbred livestock and an easy availability of finance.