1. Service-dominant logic perspective on technology-based business incubator
- Author
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Eka Yuliana, Utomo Sarjono Putro, Pri Hermawan, and Astri Ghina
- Subjects
Service science ,service-dominant logic ,goods-dominant logic ,technology-based business incubator ,Cai Huifen (Helen) ,Middlesex University Business School ,Business ,HF5001-6182 ,Management. Industrial management ,HD28-70 - Abstract
AbstractThis research article examines the implementation of service-dominant logic in technology-based business incubators, specifically focusing on Bandung Techno Park in Indonesia. The research examines the connection between service providers and clients, the function of technology-based business incubators in assisting enterprises, and the consequences of transitioning from a focus on products to a focus on services. This study offers an extensive literature analysis on technology-based business incubators, goods-dominant logic, and service-dominant logic. Additionally, it analyzes the business process structure and services provided by Bandung Techno Park. The study highlights the significance of comprehending service-dominant logic principles while evaluating and improving services in technology-based business incubators. Furthermore, it emphasizes the importance of collaborations between universities and industries, the transition to more participatory innovation models, and the involvement of service-dominant logic in generating value. The article recommends doing further research in this field, namely with larger sample sizes and longitudinal investigations.
- Published
- 2024
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