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Tourism has become prominent on the national scene, both for national authorities and society. In this environment, the hotels’ branch manager plays a key role in which managerial competences are required to manage the project and the provision of services. For this reason, the objective of this research was to identify and analyze the management competences of hotel managers in Tiradentes (Minas Gerais, Brazil). For that, a field research with descriptive, qualitative and quantitative approach was carried out. It was observed that inns are family-owned businesses with little training in the area and the main role of managers is to be a mentor, focusing on human relationships. The inns contribute to the management of competences process, which occurs mainly due to an individual’s daily action in the organization, also as with formal training incentives. Finally, we present the research limitations and suggestions for future research.

This study aimed to analyze how academic experiences developed by Master's degree students in Business Administration from a private institution situated in Belo Horizonte (MG), contributed to the formation and development of their professional competences, including the teaching ones. The theoretical framework focused on the theme of professional competence and on the analytical model adopted, namely by Paiva (2007). The research was characterized as descriptive, employing a qualitative approach along the lines of a case study. The unit of analysis corresponded to the research subjects, which are the graduates of such a course. Data collection was carried out by means of questionnaires with open and closed questions. The data of 24 questionnaires were processed according to their nature (univariate descriptive statistics for socio-demographic information and content analysis of the responses to qualitative questions). The analysis of the collected data were separated into three parts: formal description of the academic experiences which were gained in the master's program; profile of the respondents; and the graduate’s academic experiences and professional competences. The most recursive experience, out of 48 of which were reported, was the one found in a research (21 of them) which directly involved the interests of the Master’s degree students in gaining experience, improving and even "training" for the dissertation. The second most performed by the group of respondents, was the business experience followed by the teacher’s one, although they showed a lower level of competence, given the professional background of the graduates where their choice was concerned. As teachers and businessmen, they chose to do something they already knew, in which we could not notice any significant advances on the formation and development of their professional competences., O objetivo do estudo foi analisar como vivências acadêmicas desenvolvidas por alunos de um curso de mestrado em Administração, de uma instituição particular localizada em Belo Horizonte (MG), contribuíram para a formação e o desenvolvimento de suas competências profissionais, inclusive as docentes. O referencial teórico centrou-se na temática das competências profissionais e no modelo analítico de Paiva (2007). A pesquisa realizada foi caracterizada como descritiva, com abordagem qualitativa nos moldes de um estudo de caso. A unidade de análise coincidiu com os sujeitos de pesquisa, quais sejam: os egressos do referido curso. A coleta de dados se deu por questionários, com questões abertas e fechadas. Os dados de 24 questionários respondidos foram tratados conforme sua natureza (estatística descritiva univariada para dados sociodemográficos e análise de conteúdo para as respostas das questões abertas). A apresentação e análise dos dados coletados foram divididas em três partes: descrição formal das vivências acadêmicas realizadas no programa de mestrado abordado; perfil dos respondentes; e vivências acadêmicas e competências profissionais dos egressos. Das 48 vivências relatadas, a mais recursiva foi a em pesquisa (21 delas), voltada diretamente para os interesses dos mestrandos em adquirir experiência nesse campo, aprimorar e mesmo “treinar” para a dissertação. A vivência empresarial foi a segunda mais realizada pelo grupo de respondentes, seguida pela em docência, mas estas agregaram menos que a anterior, dado o histórico profissional dos egressos quando da sua escolha. Como professores e empresários, eles optaram por fazer algo que já sabiam, não se observando avanços significativos na formação e desenvolvimento de suas competências profissionais.