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Sharing research during public health emergencies Sept 29, 2020 Presentation at Exploring the COVID-19 Data Landscape: Publications and Research Articles

В статье представлено авторское видение решения некоторых острых проблем муниципального управления и умных городов, которые пока ещё остаются, несмотря на повсеместное внедрение технологий автоматизации в области организации городского хозяйства. Даются базовые определения основополагающих терминов и понятий, необходимых для осмысления предлагаемого подхода к автоматизации и интеллектуализации муниципального управления. Приводится общая архитектура адаптивного интеллектуального агента для персонификации населённого пункта и муниципальных сервисов, описывается процесс взаимодействия различных акторов с интеллектуальным агентом, а также даются некоторые примеры применения интеллектуальных агентов в рамках построения когнитивного города. Новизна рассматриваемой методологии автоматизации городского и муниципального управления на базе интеллектуальных агентов основана на том, что ранее подобный подход не рассматривался или рассматривался в незначительной мере из-за отсутствия значительных вычислительных мощностей для решения когнитивных задач, а также по причине несовершенства методов обработки естественного языка, которые были доступны для исследователей ещё десятилетие назад. Кроме того, абсолютно новым является слияние нескольких технологий для решения такой крупной задачи, как омниканальное и мультимодальное взаимодействие между акторами с произвольными ролями и интегрированной информационной системой городского управления. Актуальность предлагаемого решения следует из современных вызовов урбанизированному обществу по организации для людей среды с устойчивым развитием и возможностью повышения качества жизни в различных аспектах. Современные городские жители имеют завышенные требования к качеству предоставляемых муниципальных и государственных услуг, а окружающие их примеры интеллектуальных систем в коммерческом секторе задают общий уровень сервиса. Это, в свою очередь, означает, что сама по себе сквозная автоматизация интегрированных процессов управления не нужна акторам, им требуется высококачественное обслуживание их запросов на основе точной информации о любых аспектах городского хозяйства, персональных данных акторов и всей доступной ведомственной информации, которая может использоваться для удовлетворения запросов. Статья будет интересна учёным и инженерам, проводящим исследования и работающим в области оптимизации городского управления., The article presents the authors vision of solving some of the acute problems of municipal government and smart cities, which still remain, despite the widespread implementation of automation technologies in the field of organization of urban economy. The basic definitions of the basic terms and concepts necessary for understanding the proposed approach to automation and intellectualization of municipal government are given. The general architecture of an adaptive intelligent agent for personification of a settlement and municipal services is given, the process of interaction of various actors with an intelligent agent is described, and some examples of the use of intelligent agents in the construction of a cognitive city are given. The novelty of the considered methodology of automation of urban and municipal management based on intelligent agents is based on the fact that previously this approach was not considered or was considered to a small extent due to the lack of significant computational power for solving cognitive tasks, as well as due to the imperfection of natural language processing methods, which were available to researchers even a decade ago. In addition, the merging of several technologies to solve such a large task as omnichannel and multimodal interaction between actors with arbitrary roles and an integrated information system of city management is absolutely new. The relevance of the proposed solution follows from the current challenges to an urbanized society in organizing for people an environment with sustainable development and the possibility of improving the quality of life in various aspects. Modern city dwellers have excessive demands on the quality of municipal and state services provided, and the examples of intellectual systems in the commercial sector surrounding them set the overall level of service. This, in turn, means that the end-to-end automation of integrated management processes is not needed by the actors themselves, they need high-quality service of their requests based on accurate information about any aspects of the urban economy, personal data of actors and all available departmental information that can be used for meet requests. The article will be of interest to scientists and engineers conducting research and working in the field of optimization of urban management., №2(6) (2019)

New technologies offer us amazing opportunities for the progress of cognitive forms of learning, because they provide a virtual way of observation of the world around us. The concept of cognitive city, as an idea, enables to take advantage of new technologies and their availability in all spheres of society. Health promotion and disease prevention is possible to conduct through the enlightenment of children, youth and people. The program of prevention of human health should be presented in an interesting, user-friendly and modern way. In that sense, an option is as a separate subject or as part of some broader themes in the concept of cognitive cities. For the strategy and the concept of enlightenment, it is necessary to be adapted to the new trends of contemporary strategies of development of urban areas and updated according to the needs of target groups. In addition to providing information, tools are needed that would measure the interest of the people in the topics of health programs with the aim of achieving better results. This paper will indicate the possibilities offered by new technologies implemented as tools for health promotion and disease prevention in the idea of the concept of cognitive cities. The use of multimedia content with the help of new technologies implemented in the concept of cognitive cities can in plastic and entertaining way show the terms and conditions for the use of preventive measures, and why we use them.

The emerging paradigm of the cognitive city, which augments smart cities with learning and behavioral change capabilities, is gaining increasing attention as a promising solution to the challenges of future mega-cities. Cognitive cities are built upon artificial learning and behavioral analysis techniques founded on the exploitation of human-machine collective intelligence. Hence, cognitive cities rely on the sharing of citizens’ daily-life data, which might be considered sensitive personal data. In this context, privacy and security of the shared information become critical issues that have to be addressed to guarantee the proper deployment of cognitive cities and the fundamental rights of people. This article provides a thorough literature review using the recommendations for systematic reviews proposed by Vom Brocke et al. and the PRISMA statement. We analyze peer-reviewed publications indexed in ACM Digital Library, IEEE Xplore, Scopus, and Web of Science until July 2020. We identify the main challenges on privacy and information security within cognitive cities, and the proposals described in the literature to address them. We conclude that many challenges remain open and we suggest several research lines that will require further examination in the years to come.