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Pervasive digitalization is changing how firms engage in strategic competition. Some firms are pursuing digital disruption strategies, using digital resources to rewire their value chain and change the landscape of their industry by redefining performance expectations. Other firms are adapting to digitalization by adding digital resources into their existing value chain. Through NK model simulations, we advance our understanding of digital disruption vis-à-vis adaptation in strategic competition in two main ways. First, we unearth important nuances in performance trade-offs: A digital disruption strategy may be effective for relative performance at the expense of absolute performance gains. Second, we explore relevant marketand competitor-related conditions under which firms should opt (or not) for a digital disruption strategy. [ABSTRACT FROM AUTHOR]

Storytelling can be considered good professional practice for organizational communication as it resonates with stakeholder audiences and contributes to the process of sensemaking. This paper challenges two key assumptions that underpin storytelling in an organizational context. The first assumption is that clarity is the goal of storytelling and therefore linear modes of organizational storytelling should be used to reduce complexity to achieve clarity of understanding of organizational messages. The second assumption is that organizational storytelling consists only of the stories an organization tells about itself, and multiple understandings or 'mixed messages' are 'noise'. This paper will argue that the storytelling concept antenarrative – or narrative fragments that can form emergent storytelling episodes – will expand the parameters of sensemaking in organizational storytelling. Furthermore, listening to emergent storytelling episodes can provide insights into prospective sensemaking, which has implications for organizational storytelling practices in our digital age. Putting antenarrative alongside concepts such as 'listening' and 'engagement' helps to improve organizational storytelling to work toward more effective organizational communication practice and respond to the challenges of complexity in storytelling, entanglements of the porous organization, and digital disruption. [ABSTRACT FROM AUTHOR]

The hospitality business model has undergone profound changes influenced by successive waves of technological advances and platforms. This paper explores how different waves of technologies and platforms are shaping the evolution of the hospitality business model. Employing a systematic literature review, this research analyzes how platform innovation has driven significant shifts in the industry. The analysis yielded four key findings. Firstly, the incorporation of digital technologies resulted in a radical transformation of conventional business models, prompting substantial alterations in marketing strategies, distribution processes, and consumer behavior patterns. Secondly, the industry has undergone five significant technological revolutions, evolving from steam-powered transportation to the integration of artificial intelligence (AI) and the Internet of Things (IoT), thereby driving a shift towards innovation-centric business models. Thirdly, the advent of digital platforms, most notably online travel agencies (OTAs), posed a challenge to traditional hospitality models by introducing personalized experiences and disrupting established market norms. While digital platforms offer advantages such as enhanced convenience and customization, they also present challenges, including intensified competition and declining profit margins. Nonetheless, technological advancements such as AI, virtual reality (VR), and augmented reality (AR) present a potential avenue for redefining value propositions and enhancing customer experiences. Fourth, the future of the hospitality business model is poised for further disruption, influenced by the emergence of new virtual platforms and services. This could potentially result in a reshaping of the industry's value chain and value proposition. [ABSTRACT FROM AUTHOR]

This study explores the perceptions of artificial intelligence (AI) within the creative sector of the United Arab Emirates (UAE) based on 13 semi-structured interviews and a survey with 224 participants among media professionals and their stakeholders. The findings indicate considerable enthusiasm surrounding AI's potential to augment creativity and drive operational efficiency, a perspective that the study's participants share. However, there are also apprehensions regarding job displacement and the necessity for strategic upskilling. Participants generally regard AI as an unavoidable technological influence that demands adaptation and seamless integration into daily workflows. The study underscores the disparity between the UAE's government-led digital transformation objectives and the actual implementation within organizations, underscoring the urgent need for cohesive strategic alignment. The findings caution that the absence of clear directives and strategic planning may precipitate a new digital schism, impeding progress in the sector. [ABSTRACT FROM AUTHOR]

This mixed methods study analyzes how broadcast news directors renegotiate their roles under organizational and cultural times of change. Even before COVID-19, local television news directors, one of the two predominant groups of journalism managers in the United States, were experiencing shifts in roles related to their growing work responsibilities. These changes were the result of long-term workplace upheavals including conglomeration and digital disruption. When the COVID-19 pandemic hit, news directors found themselves managing through this additional, short-term upheaval. The authors of this study sought to discover how industry upheavals impact broadcast newsroom management roles. [ABSTRACT FROM AUTHOR]

This study aims to investigate the roles and responsibilities of management accountants in Thailand, in a new and sustainable episode that has been disrupted by internal and external factors. Specifically, it also identifies the key factors that drive the changing roles of managerial accountants to be more innovative and business-strategy-oriented. Secondary data were employed in this study via the posted questionnaire to accountants who work in three industry sectors, namely manufacturing, retail and wholesale, and services. Multigroup structural equation modeling (multigroup SEM) was administered from the data. A sample set of 182 was gathered and used in the study’s analysis. 45% of the sample were accountants who worked in manufacturing, 22% in retail and wholesale, and 33% in service companies. The study proposed a structural equation modeling approach to determine key factors-digital technology force, leadership, digital technology readiness, digital technology competency, and attitude-that influence the changing roles of managerial accountants. The study finds that the factors that influenced the changing roles of managerial accountants differ from sector to sector. The digital technology force was found to have a weak influence on the changing roles of accountants, but moderately strong in retail and wholesale services. While the attitude of the accountants themselves was very strong to influence the changing roles, it was moderately strong for retail and wholesale, and rather weak for the services sector. Other factors-leadership, digital technology readiness, and digital technology competency-were found to have a mediating effect. [ABSTRACT FROM AUTHOR]

Background: The adoption and successful implementation of digital health solutions heavily depend on digital health literacy, which is particularly critical in the current COVID-19 era. Low levels of digital health literacy are associated with poor preventative practices, the spread of inaccurate information, vaccine hesitancy, and reduced subjective well-being. Thus, the aim of this review was to highlight areas of current scholarly interest and identify any gaps in the literature regarding conceptual and methodological advancements in digital disruption. Methods: The authors conducted a literature search using the databases Scopus, Embase, Web of Science, PubMed, and Google Scholar, focusing on papers released between 2003 and October 2023. The following keywords were used to conduct a thorough literature search: ((digital health OR digital disruption OR digital dental health)) AND (medical health OR telemedicine)), ((online doctor OR online consultation OR online health app)) AND (COVID-19 OR pandemic)). A total of 1,244 studies were screened, including duplicates and non-English research. After applying inclusion and exclusion criteria, 72 articles were selected for the review. Results: A total of 72 articles were included in this review. The studies discussed the potential reasons for disrupted access to healthcare, which is linked to avoidable hospital admissions. Delayed care due to disruptions can lead to disease progression, the exacerbation of existing conditions, and chronic ambulatory care-sensitive conditions. Digital health innovations were presented as solutions to enhance care, reduce clinical workload, and promote independent living. Conclusions: In conclusion, this narrative review provides a comprehensive overview of the conceptual and methodological advancements in digital technology related to healthcare. It demonstrates the potential of digital technology to revolutionize both medical and dental education. [ABSTRACT FROM AUTHOR]

Digital Disruption (DD) has become a hot topic in recent years, yet detailed research is surprisingly lacking. The literature offers almost no insights into how DD occurs at the industry level and what industry factors influence it. This paper advances knowledge of DD by developing and testing a configurational theory. Using a multi‐method research design, we identify two types of DD and four industry factors (downstream DD, digitally enabled structural conflict, transferability of core competitive elements, and industry player size) that contingently lead to the different types of DD. We integrate those findings into a configurational theory that describes causal recipes of how these factors or conditions combine to produce the outcome of transformational DD and destructive DD. The theory offers important implications for researchers and practitioners. The research also contributes methodologically by demonstrating the merits of combining grounded theory with qualitative comparative analysis (QCA) to expand the theory‐building potential of QCA. [ABSTRACT FROM AUTHOR]

This research workshop reports on employee relations within ghost kitchens, which are delivery-only food businesses. Surveys conducted with 125 'invisible' ghost kitchen employees revealed that almost 70% of them had less than one year's experience working in ghost kitchens. Yet, close to half could see themselves working in such environments for four years or more. Ghost kitchens also featured a small pool of less than four staff and a workforce aged 18-25. More than half of the respondents possessed undergraduate qualifications, and at least two-thirds of those surveyed were female. Overall, favorable working conditions, as evidenced by ghost kitchen employees, contribute to theoretical and managerial implications for existing and future ghost kitchen practices. [ABSTRACT FROM AUTHOR]

Copyright of Revista Gestão & Tecnologia is the property of Revista Gestao & Tecnologia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Background: The adoption and successful implementation of digital health solutions heavily depend on digital health literacy, which is particularly critical in the current COVID-19 era. Low levels of digital health literacy are associated with poor preventative practices, the spread of inaccurate information, vaccine hesitancy, and reduced subjective well-being. Thus, the aim of this review was to highlight areas of current scholarly interest and identify any gaps in the literature regarding conceptual and methodological advancements in digital disruption. Methods: The authors conducted a literature search using the databases Scopus, Embase, Web of Science, PubMed, and Google Scholar, focusing on papers released between 2003 and October 2023. The following keywords were used to conduct a thorough literature search: ((digital health OR digital disruption OR digital dental health)) AND (medical health OR telemedicine)), ((online doctor OR online consultation OR online health app)) AND (COVID-19 OR pandemic)). A total of 1,244 studies were screened, including duplicates and nonEnglish research. After applying inclusion and exclusion criteria, 72 articles were selected for the review. Results: A total of 72 articles were included in this review. The studies discussed the potential reasons for disrupted access to healthcare, which is linked to avoidable hospital admissions. Delayed care due to disruptions can lead to disease progression, the exacerbation of existing conditions, and chronic ambulatory care-sensitive conditions. Digital health innovations were presented as solutions to enhance care, reduce clinical workload, and promote independent living. Conclusions: In conclusion, this narrative review provides a comprehensive overview of the conceptual and methodological advancements in digital technology related to healthcare. It demonstrates the potential of digital technology to revolutionize both medical and dental education.

This paper presents a reflective examination of challenges to design and communication from the current digital revolution, using the prism of a 1980s television advertisement for the Yellow Pages. Originating at the same time as the height of the desktop publishing revolution, the advert illuminates a transitional period in the evolution of digital technology and media communications, marked by changing user practices and experiences. The advert's storyline follows a young man's quest to convert an old cine film (of his father) to videotape for his mother's birthday, in the process showcasing the impending shift from analogue to digital technologies and encapsulating the multifaceted implications and transitional challenges of the period. The hybrid setting of technologies, alongside the tensions, confusion and ambiguities of different stakeholders metaphorically symbolises and can be contrasted alongside, the challenges impacting the design, media and communications industry of the period and can inform reflection on contemporary challenges. Engaging with the narrative, the Yellow Pages advert is used as a creative device which functions as a cultural, historical, narrative lens with which to contrast against contemporary (and future) transitional challenges within the digital revolution. [ABSTRACT FROM AUTHOR]

Purpose: This study addresses the pivotal role of digital transformation (DT) in the post-pandemic business landscape, identifying a notable gap in comprehending strategic adaptations and digital communication amidst the complexities of the digital era. It seeks to illuminate practical insights for businesses navigating through DT by intertwining its technological and organizational aspects. Design/methodology/approach: Employing a conceptual approach, this paper synthesizes existing literature and theoretical frameworks related to DT, integrating its technological, strategic and organizational dimensions. It utilizes real-world instances to elucidate the digital era's practical implications and strategic adaptations. The study also proposes a research agenda that spotlights pressing DT issues, challenges and actionable strategies for businesses. Findings: Despite DT's inherent complexity, the paper reveals that it is crucial for businesses navigating the contemporary digital landscape. It underscores the importance of strategic adaptations in DT, highlighting their implications on customer experiences and organizational structures amidst the evolving technological and market dynamics. Moreover, it accentuates the significance of effective digital communication strategies in enhancing user experiences and conveying value propositions adeptly. Originality/value: This paper brings vital aspects of DT impacting modern organizations, offering invaluable insights for practitioners and scholars aiming to comprehend and navigate DT's complexities. The identified research gaps underscore the necessity for further exploration, aiming to broaden DT's theoretical and practical facets. [ABSTRACT FROM AUTHOR]

With the arrival of disruptive technologies, creative industries have had to confront harsh challenges especially in developing countries. In this paper, we examine the endurance of three major creative industries amidst a changing landscape in Malaysia in terms of pressure from disruptive technologies as well as global competition. Our findings are based on in-depth interviews with employees in three major creative industry sectors in the capital city of Malaysia, Kuala Lumpur. Our findings suggest that the investigated creative industries are at the juncture of significant changes with available limited resources. Even prominent sectors with creative industries are challenged by a lack of a talent pool to embrace new trends and developments due to technological advancements. Moreover, the lack of policy support from the government and talent shortages have further affected the challenges among the main sectors in creative industries. [ABSTRACT FROM AUTHOR]

Copyright of Revista de Derecho de la Seguridad Social, Laborum is the property of Ediciones Laborum S.L. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This study explores the perceptions of artificial intelligence (AI) within the creative sector of the United Arab Emirates (UAE) based on 13 semi-structured interviews and a survey with 224 participants among media professionals and their stakeholders. The findings indicate considerable enthusiasm surrounding AI’s potential to augment creativity and drive operational efficiency, a perspective that the study’s participants share. However, there are also apprehensions regarding job displacement and the necessity for strategic upskilling. Participants generally regard AI as an unavoidable technological influence that demands adaptation and seamless integration into daily workflows. The study underscores the disparity between the UAE’s government-led digital transformation objectives and the actual implementation within organizations, underscoring the urgent need for cohesive strategic alignment. The findings caution that the absence of clear directives and strategic planning may precipitate a new digital schism, impeding progress in the sector.

Copyright of HMD: Praxis der Wirtschaftsinformatik is the property of Springer Nature and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Key points: Academia is undergoing transformation with rapid technological advancements, global collaboration, and the rise of AI.Maintaining research integrity is paramount in the face of new challenges and opportunities.The peer review process, vital for research integrity, is strained due to the high volume of academic papers.Cactus Communication's (CACTUS) global survey during Peer Review Week 2022 gathered insights from 685 participants on research integrity and peer review.Survey participants emphasized the importance of peer review in detecting various issues, including plagiarism and questionable research practices.Actions taken in response to integrity concerns varied, with some participants seeking guidance from colleagues or informing journal editors.Digital innovations, especially AI‐driven tools, promise to revolutionize peer review processes, from manuscript screening to reviewer selection and evaluation.AI tools like Chat GPT can aid authors in improving writing quality and assist reviewers in generating detailed feedback.Concerns about data privacy and the need for a balance between human expertise and AI assistance are raised in the context of peer review.AI plagiarism detection tool scan complement human efforts, providing an additional layer of scrutiny.Increased digital innovation allows for flexible review formats, international collaboration, and heightened transparency in the review process.The integration of AI into peer review holds the potential to enhance efficiency and objectivity but raises concerns about bias and transparency.Guidelines, bias mitigation measures, accountability mechanisms, and ongoing training are essential for the responsible use of AI in peer review.Encouraging peer review systems to embrace innovation and ethical AI is crucial for adapting to changing dynamics while upholding core principles of research integrity. [ABSTRACT FROM AUTHOR]

In recent decades, there has been a notable transformation in educational procedures due to technological breakthroughs, particularly in artificial intelligence (AI). In recent times, there has been a noteworthy advancement and acceptance of generative artificial intelligence (AI) models, specifically exemplified by the emergence of Generative Pre-trained Transformers (GPT). Within the overarching category of Generative AI, various AI tools and technologies facilitate the production of computer-generated text, images, and other forms of digitized media. This paper comprehensively analyzes the concepts and implications of the discourse surrounding Generative AI. By adopting a position that advocates for the acceptance rather than the opposition of Generative AI, this study offers valuable insights for educators and researchers in higher education learners. The findings presented here contribute significantly to understanding Generative AI as a transformative force in reforming education. This study investigates the potential consequences of generative artificial intelligence (AI) technology on higher education, specifically focusing on the significant transformative shifts that may occur within higher education institutions (HEIs). This article examines three primary objectives: • The benefits and use cases of generative AI in higher education institutions (HEIs) • The influence or disruption of generative AI in the education sectors • The developing obstacles and opportunities associated with its implementation The authors contribute to the extant research study by presenting a comprehensive model elucidating the manifestation of generative artificial intelligence (AI) in higher education and its impacts on libraries. Additionally, they offer insightful recommendations for effectively managing this phenomenon. The paper's concluding discussion delves into the prospective ramifications of generative artificial intelligence (AI) within higher education institutions (HEIs), as well as the obstacles and risks that AI presents, particularly in the context of higher education. [ABSTRACT FROM AUTHOR]

Summary: Studies examining the digital disruption of diplomacy focus on the micro level of diplomats' working routines. This article investigates the new practice of 'domestic digital diplomacy' to explore interactions between micro- and macro-level disruptions. The practice of domestic digital diplomacy stems from the digital disruption of government ministries that embrace an outward-looking stance. Domestic digital diplomacy also impacts society as diplomats create a prism through which citizens can make sense of their world. Few studies have investigated how ministries of foreign affairs (MFAs) create such a domestic prism. This study addresses this gap by analysing the images shared on Twitter by the British Foreign Office following Brexit. Using Barthes's semiotic approach to image analysis, this study demonstrates that MFAs can use images to shape their citizens' worldviews, values and beliefs. The study concludes that investigating digital disruption in diplomacy requires that scholars focus on interactions between micro- and macro-level disruptions. [ABSTRACT FROM AUTHOR]

Summary: This article introduces the special issue on digital disruption in diplomacy. We propose a new research agenda, advancing novel conceptualisations and empirical insights into the hybrid nature of contemporary diplomatic practices in a broad range of areas such as peace-making, inter-state signalling, domestic politics, digital communication, public diplomacy and popular culture. Emphasising the major impact of new technologies and the convergence of offline and online diplomatic space, we address the transformative influence at both the micro level of individual actors and the macro level of diplomatic processes and structures. By taking stock of the existing digital diplomacy literature and exploring emerging digital technologies, diplomatic signalling and digital disinformation, we show how new research on digital disruption in diplomacy may be advanced by focusing on agency-structure, method and data collection. Finally, we provide an overview of contributions that collectively propel the development of a new explorative research agenda on digital disruption in diplomacy. [ABSTRACT FROM AUTHOR]

Digital social ventures are initiatives that intend to transformatively engage social and environmental problems through the application of digital technology and are a new phenomenon found globally. While the broad influence and consequences of disruptive digital technology are increasingly taken for granted, very little research focuses on the deliberate use of digital technology for social purpose. This study is situated within three areas of literature: disruption caused by digital innovations, the use of digital technology by social purpose organizations, and social entrepreneurship. The process of digital social venture emergence and evolution shows how flashy-sounding technological solutions develop into more modest and incrementally useful tech-supported adjuncts. A preliminary framework for conceptualizing the nature and process of digital social ventures shows how a Schumpeterian approach to social entrepreneurship as disrupting equilibrium gives way to a Hayekian approach as drawing on local, embedded knowledge to achieve incremental change. [ABSTRACT FROM AUTHOR]

Purpose – The pervasive impact of the COVID-19 virus on the food services sector in India has created conditions for fundamentally altering the structure of the industry. This paper offers a nuanced evaluation of the transfiguration of the market, explaining descriptive views supported by numerous secondary data sources. Design/methodology/approach – This is a self-driven study grounded in secondary data. Qualitative and quantitative assessments are assimilated from credible market research reports of multiple agencies in the Indian context, as well as news developments during the pandemic period. Findings – Digitally pivoted platforms such as cloud kitchens and delivery aggregators will eclipse all other formats due to the potential long-term prevalence of the COVID-19 virus. These formats would rise to a dominant position in the Indian food services sector in the coming decade. Research limitations/implications – This study is entirely driven by secondary data due to the inherent difficulties of collecting sizeable and good quality primary data as a result of the lengthy and stringent lockdowns imposed across India. Future studies should consider collecting consumer responses to get a better picture of changing dining habits in the post-pandemic scenario. Practical implications – The dynamic and evolving food services in India, catalyzed by the Internet and digital technologies will help academicians study the long-term implications of this change, and how it would impact society at large. The paper provides a rich body of contemporary data and analysis in the food services sphere. Social implications – The COVID-19 pandemic and its long-term persistence would dramatically alter food service consumption across India. This will not only change how the industry is structured, but will reshape how food is consumed into the future. Originality/value – The study is a holistic examination of the relationship between the coronavirus pandemic and the food services industry in India. The macro perspectives aided by news coverage and industry research would help generate potential research questions on its own merits.

It is without a doubt that the impact of digital transformation and disruptive technologies has impacted all industries globally. There is hardly any sector that is left untouched by this form of innovation. This is also true for the power sector, which is the industry targeted for this study. The power sector is crucial for human existence, and hence, it is the use of different kinds of technology that must be employed at the helm of its operations. These different kinds of technology are related to AI, Robotics, IoT, and Big Data. The major intention behind these technologies should be to pace up different projects managed in the industry. Therefore, the company selected for this project is Dubai Electricity and Water Authority (DEWA). It is a company that is involved with various technological projects ranging from smart grids to digital meters to managing customer data. By interviewing thirteen key people from the company, the study highlights the current status of technology and how it is being employed by different power sector companies. In the end, it has been deduced that the future of the power industry relies on its adaption of green energy generation, and hence, all the efforts of the companies should be directed toward producing green energy with the help of modern technology. Also, it was found that the use of AI can enhance the efficiency of the projects, making them less risky. Therefore, the use of AI ensures that the projects are less prone to risks and have a higher chance of success. [ABSTRACT FROM AUTHOR]

The management of telework is in essence to correctly perform the technologies continuously at work and thus adapt to the abrupt changes produced by digital disruption; in that sense the present study has as main objective to determine the relationship between the management of telework and digital disruption in the administrative staff of a public university. In the same way it is intended to determine the relationship between the dimensions: IT infrastructure, organization, control and general awareness; and the variable digital disruption. The method used was quantitative, basic type, correlational level, according to the method, general and scientific, non-experimental research design of cross-sectional type; the sample consisted of 201 administrative workers. For data collection, the survey was used as a technique and the questionnaire as an instrument. According to the results, a Rho de Spearman coefficient of = 0.548 was obtained, with a p-value = 0.000 < 0.05. Therefore, it is concluded that there is a considerable positive relationship between telework management and disruption in the administrative staff of a public university. [ABSTRACT FROM AUTHOR]

The current digitalization phenomenon, especially due to the pandemic, has an impact on almost all aspects, one of which is in the field of education. This phenomenon is a bait for the occurrence of digital disruption that affects students' language politeness and understanding of digital cultural literacy which is still low. Through online seminars or webinars, education related to language politeness, the use of social media in the era of digital disruption, and cyber security need to be provided so that students have an understanding of how to do digital activities safely and can speak politely so that they can become people of character and intelligence as a efforts to deal with the phenomena that occur. The webinar activity received a positive response as seen from the enthusiasm of the students who were actively involved in the question and answer session to understand how to use language in digital media communication safely and politely. [ABSTRACT FROM AUTHOR]