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Voice payment systems have emerged as a revolutionary mode of transaction, transforming the way individuals interact with financial services. By incorporating two additional factors (trust and perceived security) into the Unified Theory of Acceptance and Use of Technology (UTAUT) framework, this study was conducted to address existing research gaps, specifically the dearth of studies on emerging payment methods in Vietnam. The purpose of this study is to investigate and analyze the factors influencing people's intention to use voice payment, shedding light on the determinants shaping individuals' attitudes and behaviors in adopting this innovative payment method. A survey utilizing self-administered questionnaires was conducted, gathering data from 435 users experienced in using mobile payment services in Vietnam. The collected data underwent partial least square structural equation modeling (PLS-SEM). The findings indicate that performance expectancy (PE), social influence (SI), and trust (TR) positively impact both behavioral intention (BI) and voice payment adoption (VPA). This study contributes academically by introducing novel constructs to assess users' likelihood of embracing financial technology. In addition, the findings inform business executives and service providers regarding the expansion prospects that voice payment presents and aid them in comprehending the adoption of this technology. By offering recommendations, this research aids voice payment providers in enhancing the quality of their services and increasing customer satisfaction considering the findings. [ABSTRACT FROM AUTHOR]

The study has examined customer experience on customer loyalty towards digital payments in banks. The information systems success model (ISSM) and stimulus organism response model (SOR) have been integrated to develop a model, i.e., the digital payment loyalty model (DPLM). Structural Equation Modeling (PLS-SEM) was used to analyze the data. The model (DPLM) was validated by incorporating digital application attributes (convenience, trust, social influence) from the SOR model and quality dimensions (information quality, system quality, service quality) from the ISSM model to enhance customer loyalty with the mediating effect of customer experience toward digital payments in the bank. The influence of convenience and dimensions of quality are found to be significant towards customer experience in enhancing customer loyalty. Trust and social influence non-significantly impact customer experience to enhance customer loyalty, which is inconsistent with the results of previous studies. Banks and other service providers can use the DPLM model to create a strategy that enhances customer loyalty. [ABSTRACT FROM AUTHOR]

The main goal of the current paper is to investigate the factors that influence Millennials' adoption of digital payments among Generation Z by analyzing the potential effects of perceived convenience, perceived cost, perceived security, perceived convenience, innovativeness, and social influence on the adoption of digital payments. A total of 258 individuals in Malaysia were asked to complete a questionnaire to gather statistics. To assess the research model and test the hypotheses, structural equation modeling with partial least squares (SEM-PLS) was utilized. Smart PLS path analysis results revealed that perceived convenience, perceived security, perceived cost social influence, and innovativeness were positively significant determinants of digital payment adoption. This study offers fresh theoretical perspectives for identifying potential adoption barriers that need to be addressed. Concerns about privacy and security, a lack of information or comprehension, and aversion to change are all prevalent challenges among Millennials. Recognizing these limitations allows service providers to incorporate measures such as better security features, educational campaigns, and user-friendly interfaces to alleviate these concerns and boost adoption. [ABSTRACT FROM AUTHOR]

This research was conducted to provide an overview of the benefits felt by MSMEs in the food sector in the form of increased turnover, customers, and assets in implementing QRIS (Quick Response Indonesian Standard) as an alternative digital-based payment media. A qualitative approach with the case study method was used in this research. The object of this research is QRIS itself, then MSME actors operating in the culinary sector are the subjects of this research. The focus of this research lies in MSMEs in the Mandalika SEZ area because this area is now one of the tourist areas that is currently busy with visitors. This research uses data collection methods in the form of structured and in-depth interviews, documentation, and also observation. Interviews were conducted with MSME actors in the area around the Mandalika SEZ. The selection of resource persons is based on businesses that have permanent buildings, have implemented or are currently implementing QRIS, have employees, and are preferably owned by the local community. After the data is collected, the researcher analyzes the data and then presents it so that the research results are obtained, then a conclusion is drawn. The results of this research show that the existence of a QRIS-based digital payment system can provide benefits for MSME players in terms of increasing turnover and customers but has not yet caused an increase in assets.

This article seeks to investigate how safety and security affect consumers’ tendency to use electronic wallets in Hanoi. The study was conducted based on data using Google Forms, with a total of 237 valid responses. For data analysis, this research employs quantitative techniques using SPSS 22 and AMOS 25 software. The results demonstrate that safety and security positively impact four factors in the following order: financial benefits (β = 0.853; p = 0.000), brand image (β = 0.830; p = 0.000), technology function (β = 0.708; p = 0.000), social influence (β = 0.589; p = 0.000). Particularly risk perception (β = –0.192; p = 0.013) is a factor that is inversely affected, whereby greater safety and security result in reduced perceived risk. The results also show that only social influence (β = 0.408; p = 0.000) and brand image (β = 0.172; p = 0.000) influence the willingness to adopt e-wallets. Therefore, the safety and security only indirectly influence the tendency to use e-wallets through two variables: social influence and brand image. The study provides recommendations for e-wallet service providers, identifies limitations, and suggests future research directions.

The authors examine how person-to-person (P2P) payment methods affect consumers' participative pricing decisions. Participative pricing occurs when people choose how much to pay for a good or how much they will sell it for. This pricing mechanism is increasingly common, for example, on platforms like Craigslist, eBay, or Etsy. A successful transaction requires that consumers converge on a mutually acceptable price, yet decades of research on the endowment effect show that sellers often demand more for goods than buyers are willing to pay. The authors propose that compared with traditional payment methods, when consumers use P2P payments they make somewhat more cooperative pricing decisions: buyers are willing to pay a bit more and sellers are willing to accept a bit less. This attenuates the endowment effect and increases the odds of a successful trade. This occurs because even when the trade is with a stranger, P2P payments can subtly activate a social transaction context, cuing the social transaction pricing norm of making more cooperative pricing offers. The authors test these proposals in eight studies using consequential and hypothetical choices, moderation, and mediated moderation. A simulation indicates that compared with traditional payment methods, the use of P2P payments can increase successful transactions in a marketplace by nearly 10%. [ABSTRACT FROM AUTHOR]

This study investigated the influence of digital payment systems on banks’ stability by exploring their effect on the Z-score of the Jordanian banking sector during the period from 2004 until 2022. It specifically focused on liquidity risks generated from e-payment transactions and how sufficient capital adequacy ratios enhance banking sector stability over both short-term and long-term periods by standing against sudden volatilities yielded from large amounts of transactions executed through digital payment systems. To achieve this objective, the study utilizes time series dual regression analyses of vector autoregression and vector error correction models on E-views 12 to cover the time variation influences of digital payment on the banking sector Z-score. The regression results indicate varied effects between the benefits and risks of digital payment systems on a bank’s Z-score that influence the immediate sector’s stability, indicating that while digital payment systems can initially hold liquidity risks, leading to short-term instability; the strategic implementation of robust capital adequacy ratio stands as a protective buffer by fostering long-term banking sector resilience. The results also suggest future predictions and insights for financial sector legislators and regulators emphasizing the need for monitoring strategies that stimulate continuous innovations in the digital payment infrastructure while constantly ensuring the stability and resilience of the banking sector. Thus, prudent liquidity management and the reinforcement of capital buffers are encouraged to pilot the dual challenges and opportunities that appeared at the stages of the digital payment process, ultimately guiding the sector toward continuous growth and sustainability. AcknowledgmentThe author is grateful to the Middle East University, Amman, Jordan for the financial support granted to cover the publication fee of this research.

Previous studies provides conclusions regarding the relationship between digital payments and banking stability in a particular country. Therefore, this research wants to see how the growth of digital payments impacts banking stability in 110 countries in the world from 2017 – 2022. This study explores the relationship between digital payments and banking stability using a panel data regression model. Digital payment transactions are proxied by the payment penetration ratio (PPR) while banking stability is proxied by the country's Zscore. This research found a negative correlation between digital payment transactions and banking stability in data from 110 countries. This is possible because of the risks arising from digital payment transactions. Overall, these findings support policies to increase secure payment transactions for banking stability. [ABSTRACT FROM AUTHOR]

Increased adoption of digital and mobile payment technologies has reshaped the traditional topography of the financial service landscape, especially in terms of financial inclusions. This paper therefore presents the most comprehensive bibliometric analysis of available research on digital payments and financial inclusion, examining the dominant trends, themes, and collaborative patterns in the academic literature. The following analysis covers 235 publications from 190 sources in the period between 2011-2024. It shows fast growth within this area, especially in recent years. The study examines the most relevant topics, sources, and authors contributing to the field, with a focus on identifying emerging themes and gaps in the literature. The specific key research areas are financial inclusions, Fintech, and digital payments, which are central in these discussions, while blockchain and central bank digital currencies take center stage. The study further calls for the need for international collaboration on this subject, with countries like India playing an important role in driving such research output and partnerships. The review demonstrates how the research in digital financial services is evolving and points toward the future directions that such research can take; for instance, understanding the impacts of the technologies on the underserved populations and regulatory challenges. These findings provide useful insights for policy makers, financial institutions, and technology developers in the pursuit of increasing the reach of financial inclusion through digital innovations. [ABSTRACT FROM AUTHOR]

This study looked into the elements that determine how MSMEs in the 1st District of Surigao del Sur use digital transactions. The use of e-commerce services has skyrocketed in reaction to the pandemic. Analyzing the level of perceived utility and convenience of use, as well as the level of intention to use electronic payment. A descriptive and correlational analysis was conducted utilizing data from 384 MSMEs in 8-of-14 municipalities in the 1st district of Surigao del Sur that participated in this study, with stratified proportional random sampling. Moving forward with company recovery, various sorts of literature have emphasized the importance of transitioning to digital technology for firms to prosper in the new normal. The findings revealed that one push factor, transaction inconvenience, has a significant influence on respondents' intention to use digital transactions, as do pull factors such as economic benefit, performance expectancy, effort expectancy, and critical mass, as well as mooring factors such as security and privacy, trust, perceived, and switching costs. To achieve and sustain recovery, assistance and support for relatively young and small businesses may be prioritized in terms of utilizing e-commerce services, as well as establishing strong policies for providing aid, particularly to MSMEs, in developing digital infrastructures. Complementing these strategies is strengthening data privacy and security for these e-commerce services. Data analysis reveals that the convenience of money transfer technology, as well as its accessibility, security characteristics support, and cost, are associated with MSMEs' behavioral desire to use and actual use of mobile payment services to improve their success and growth impose significance in business. [ABSTRACT FROM AUTHOR]

This study investigates how digital payment affects industrial sector activity in selected Sub-Saharan African countries. The selected countries are Nigeria and South Africa, which are the largest economies in the sub-region with rapid adoption of digital payment. The investigation is motivated by the strategic importance of the payment system in facilitating industrial production and turnover. The methodologies of unrestricted error correction model (UECM) and dynamic ordinary least squares model (DOLS) are employed in the study. The UECM results show that the adoption of digital payment impacted significantly on industrial sector activity in both countries. The impact is, however, lower than the impact of physical capital, human capital, and personal income. The positive role of digital payment is, therefore, strongly complemented by the three variables. On the other hand, trade openness has an insignificant effect, which indicates a relatively weak role in facilitating industrial activity. The DOLS results are not significantly different from the UECM results, which indicates that the estimated impacts on industrial activity are consistent. The findings suggest the need to deepen the digital payment system, in order to sustain its role in industrial production and expansion. This could be done by strengthening the internet technology that is used in digital payment. Furthermore, the role of physical and human capital needs to be sustained by encouraging capital investment, while that of personal income may be sustained by reducing income tax. The low effect of trade openness could be improved by controlling the import of industrial goods. [ABSTRACT FROM AUTHOR]

Using a case study of India's Digital Stack, the paper seeks to understand how a discrete set of technology services when consumed by citizens can create public value of financial inclusion with regard to savings and access to credit. The research focuses on a single cross-sectional case study employing a deductive approach. The case-study approach is combined with the Granger causality test to empirically test relationships among various variables. The paper also makes an important contribution to public administration and digital government literature, by examining digital initiatives in India. These learnings can support the policy process about digital governance and public value creation for India and other developing countries of the global south. [ABSTRACT FROM AUTHOR]

The document provides a list of references and citations from various sources related to the adoption and usage of digital payment systems, specifically in Indonesia. The sources cover topics such as the drivers and barriers for older adults in online shopping, the factors influencing mobile payment service usage, consumer adoption of mobile payments, and the impact of digital payments on small and medium enterprises. The document also includes references to studies on digital payment adoption in India and Malaysia, as well as the use of QR code payments in Indonesia. [Extracted from the article]

This study aims to assess the impact of neighborhood effects (NEs) on the adoption of digital payments (DP), focusing specifically on the northern mountainous regions of Vietnam. The innovation of our research lies in integrating the UTAUT2 model with the theory of herd behavior (THB). By analyzing interview data from 427 respondents using structural equation modeling (SEM), we discovered that NEs exert both a direct negative and an indirect positive influence on the adoption of DP. However, the overall impact is significantly positive. This underscores the crucial role of information shared by relatives, friends and colleagues in promoting awareness of DP. The findings highlight the importance of neighbors in enhancing citizens’ awareness and usage of DP in their daily lives. The article also discusses implications and suggests directions for future research.

The COVID-19 pandemic has spurred a surge in digital payments, with over 40 % of adults in low- and middle-income countries making their first merchant payments using cards, phones, or the internet since the pandemic began. This study examines the determinants of adopting digital payments during the COVID-19 pandemic in Ethiopia. To achieve this objective, the study utilized secondary data from the World Bank's most recent dataset, collected as part of the Global Findex Database 2021. A Covariance Based-Structural Equation Modeling (CB-SEM) was applied to analyze the data and explore the intricate pathways between variables. The mediation role of the use of technological tools on the relationship between socio-economic factors and digital payment adoption was also examined. Accordingly, mobile ownership, having an ATM/Debit card, and internet access were the technological tools significantly determining digital payment adoption. Age, education, income quantile, receiving wage payment, and engagement in formal financial transactions (as a proxy for financial inclusion) were among the socio-economic characteristics influencing digital payment adoption. Engagement in formal financial inclusion, mobile ownership, having an ATM/Debit card, and internet access were also influenced by individuals' socio-economic characteristics. Mobile ownership, having an ATM/Debit card, internet access, and engagement in formal financial transactions were significant mediating factors in the relationship between digital payment and socio-economic predictors.

The widespread use of smartphones and Internet connectivity in Indonesia has encouraged the emergence of digital payment phenomena, namely e-wallets and PayLater, which are expected to continue to grow in line with the trend of financial digitalization. Despite their convenience, these payment methods can contribute to impulse purchases, especially among the younger generation. This research, which includes two studies, aims to provide insights into societal impulse buying dynamics. The first study surveyed 360 participants to examine the influence of PayLater as a moderator for sales promotions and the fear of missing out (FOMO) on impulsive buying behavior. Analysis using AMOS software reveals positive moderation in sales promotions (p 0.05). The second study used an experimental vignette method with a promotional poster to examine the effect of sales promotions (monetary and non-monetary) and the choice of digital payment methods (PayLater and e-wallets) on impulsive buying tendencies in 559 participants. It reveals that non-monetary promotions (M = 26.501) and PayLater (M = 26.490) influence impulsive buying more, but they do not do so when both are present simultaneously. This paper discusses the implications and offers recommendations for future research.

This research explores the effectiveness of the Surabaya City Government’s policy on parking levy payments via the Quick Response Code Indonesian Standard (QRIS). The study aims to analyze the policy’s success in increasing Regional Original Income (Pendapatan Asli Daerah or PAD) and enhancing community welfare by improving the payment experience for parking users and supporting efficient management by parking attendants. Using Van Meter and Van Horn’s policy implementation framework, which includes six critical factors—policy standards and objectives, resource allocation, characteristics of implementing organizations, inter-organizational communication, implementer disposition, and socio-political and economic environment—the study evaluates both the facilitating and hindering elements of the policy. A qualitative descriptive methodology was employed, with data gathered through literature reviews, field observations, and structured interviews with key stakeholders, including government officials, parking service providers, and users. Analysis revealed that QRIS implementation has been beneficial in promoting transparency and efficiency in revenue collection, supporting PAD growth. However, challenges such as varying levels of digital literacy among users, limited internet access in certain areas, and reluctance among some parking attendants to adopt digital systems were identified as barriers to optimal implementation. Key findings suggest that the policy’s long-term success hinges on consistent inter-agency coordination, community engagement initiatives to raise digital payment awareness, and ongoing training for parking attendants to improve digital proficiency. The study concludes that achieving sustainable success in implementing non-cash transactions for parking levies requires a holistic approach, integrating community awareness, inter-organizational support, and policy adaptability. This research offers valuable insights for policymakers seeking to improve public service delivery through digital transactions. It highlights the importance of adaptive management in fostering community welfare alongside regional revenue growth.

In the ever-evolving landscape of financial services, electronic banking, or Ebanking, stands as a pivotal domain that has garnered significant attention from researchers, practitioners, and policymakers alike. As we navigate the digital age, where technological advancements redefine the contours of conventional banking, a comprehensive review of the existing literature on e-banking becomes imperative. This paper aims to synthesize the wealth of knowledge accumulated in this domain, providing a nuanced understanding of the trends, challenges, and future directions that have emerged through extensive research and practical implementations. This review paper will navigate through the key themes that have emerged in the extensive body of literature on e-banking. This paper embarks on a journey to dissect the e-banking services offered by both public and private sector banks in India, unravelling the distinct approaches, challenges, and triumphs that characterize their foray into the digital domain. [ABSTRACT FROM AUTHOR]

The present research paper examines digital payment cards, which are regarded as one of the most important instruments for digital payment innovation. The study analyzed the impact of digital payment methods on bank's performance, particularly EPS including the pandemic which has not been considered in the previous studies. The present study makes use of two independent variables and four dependent variables: debit cards (DC), credit cards (CC), operating profit margin (OP), return on assets (ROA), earnings per share (EPS), and return on equity (ROE). The methodology of the research study examines bank data from 2015 to 2022 (including the period of the pandemic) through regression analysis using the E-view 12 software. The findings demonstrate that the ROA and ROE of banks are significantly impacted by the use of debit cards and credit cards. However, they do not significantly affect the earnings per share. Further, debit cards impact OP margin significantly, and no significant impact of credit cards on operating profit. The study demonstrates that strengthening the use of digital payment tools requires both activating supervisory and regulatory authorities as well as improving the efficacy of data security against risks. The study provides insight into how digital payment cards improve financial performance, especially when analyzing EPS and selecting the beneficial investment strategy. [ABSTRACT FROM AUTHOR]

Cybersecurity breaches pose a substantial concern in the digital era. We investigate how customers respond to multiple unexpected data breaches of their information in India. Difference-in-differences estimates show that digital payments declined by 9% relative to cash payments immediately after an unexpected data breach in a food delivery platform, but the gap disappeared three months later. Customer entry and exit also exhibit weak, short-lived changes. Additional analyses on bank and online grocery data breaches uncover even weaker effects of data breaches. Our findings imply that the perceived benefits of convenience outweigh the costs of payment security risks. This paper was accepted by David Sraer, finance. Funding: This work was supported by the MOE (Ministry of Education in China) Project of Humanities and Social Sciences [Project 20YJC790183], National University of Singapore [Start-Up Grant A-0003870-00-00], the National Natural Science Foundation of China [Grant 72150004], and the National Nature Science Foundation of China [Grant 72203112]. Supplemental Material: The online appendices and data are available at https://doi.org/10.1287/mnsc.2021.01335. [ABSTRACT FROM AUTHOR]

Currently, digital payment systems are gaining popularity, largely due to the 'Digital India' strategy. Promoting digital transactions was the goal of India's Digital India initiative. Numerous digital payment platforms are available today, with Google Pay standing out as a simple and secure method for rapid money transfers. While they were developed to combat black money, digital banking systems had drawbacks. The emergence of cashless payment systems like Paytm, Google Pay, and Phone Pe in India after Demonetization in 2016 is indicative of the global move towards e-commerce. Apps that enable cash transfers under the Digital India programme, such Aadhaar Payment, UPI, and BHIM, have attracted a lot of foreign investment. In 2018, Google Wallet and Google Pay (formerly known as Android Pay) merged to form a single, secure mobile payment solution that is preferred for its user-friendly features and ability to work with a variety of banks and payment providers. The main purpose of this study is to examine the satisfaction of Google pay users towards Google pay payment system and measure the impact of their satisfaction on continuous usage intention towards Google pay payment system. The study adopted a descriptive research design with a sample size of 131 respondents. The researcher used factor analysis, regression and ANOVA for analysing the data. The study found that the four factors such as ease to use, convenience, cost and fee, and reward and incentives that influence the satisfaction of users. [ABSTRACT FROM AUTHOR]

The trend towards a cashless society in Indonesia is rapidly advancing, driven by the introduction of Bank BPD Bali's innovative e-wallet, Balipay. However, the bank faces significant challenges amidst escalating competition from other e-wallet products. This research addresses these challenges by examining the factors influencing users' interest in adopting and using Balipay. Utilizing the Technology Acceptance Model (TAM), the study considers perceived usefulness, perceived ease of use, and additional constructs related to perceived security and trust regarding the Balipay e-wallet. Data for the research was collected through an online survey involving 180 active Balipay users in Bali, and the analysis was conducted using Structural Equation Modeling (SEM) through the SmartPLS 4 tool. The findings indicate that perceived usefulness has a significant and positive impact on user interest, whereas perceived ease of use and security perception do not significantly affect user interest. Furthermore, the study reveals that perceived usefulness, ease of use, and security positively and significantly influence user trust. Trust mediates the relationship between perceived usefulness, ease of use, and security concerning user interest in Balipay. In practical terms, the research offers valuable insights for e-wallet service providers like Balipay, enhancing their understanding of user behavior. Service providers are also obliged to prioritize user-related interests, with the aim of increasing interest while building and maintaining a higher level of trust. Therefore, this research was conducted with the aim of providing us with an in-depth understanding of various user behaviors and providing concrete guidance for service providers to face the challenges of a larger and more dynamic market. [ABSTRACT FROM AUTHOR]

An unprecedented surge in digital payments has had a profound effect on the economic development of developing nations. This transition has enabled greater financial inclusion through the provision of banking services to populations that were previously marginalised. In addition, it has reduced reliance on physical currency, thereby improving security and transparency. This bibliometric analysis examines the research on digital payments in Malaysia and Poland, providing a comparative perspective on research patterns and contributions in these two countries. Furthermore, this study offers a comprehensive examination of the research environment in Malaysia and Poland, elucidating the distinct approaches, methodology, and areas of emphasis in each nation. These findings provide useful insights for those interested in championing digital payment initiatives, as well as contributing to a more robust and resilient digital payment framework. As digital payment ecosystems mature, their significance in altering the economic landscape of emerging countries is likely to become more evident in facilitating cross-border knowledge exchange and collaboration.

Purpose: Most studies focus on the advantages of adopting innovations, such as Internet banking and mobile banking, assuming that new technology should be adopted because it is good enough. However, very few have specifically examined the risks perceived by customers when using DPM, especially mobile banking. Therefore, this study aims to determine the influence of privacy risk, security risk, access risk, personalization risk, and trust risk on the use of digital payments. Design/Methodology/Approach: This study is explanatory. The sampling technique used is purposive sampling where the sample is taken with certain considerations or conditions. The criteria are as follows: 1) the millennial generation aged 18 to 45 years and 2) the selected sample is an active user of DPM such as SMS, internet, and mobile banking. The distribution of questionnaires used purposive convenience sampling to select samples. Convenience sampling is based on the availability of elements and the ease of obtaining them. To test the hypothesis, the Partial Least Square (PLS) technique was used using the smart PLS 3.0 application. Findings: personalization risk and trust risk variables have a significant positive effect on the use of digital payments. At the same time the access risk, security risk, and privacy risk variables do not affect the use of digital payments. Implications/Originality/Value: This study can enrich the literature on Perceived Risk (PR) theory by providing insight into how the risk perceived by users affects the adoption and use of digital payment methods. This can help understand the psychological and emotional factors that influence consumer decisions and open up opportunities to integrate PR Theory with other theories, such as the Technology Acceptance Model (TAM) or the Theory of Planned Behavior (TPB), to get a more comprehensive picture of technology adoption.

Digital payment is one of the latest trendsin modern payment systems; its development has a profound impact on international trade relations and the international trade status of countries. We constructed an international trade network by using global commodity trade data to measure countries' international trade status. Based on this, we used panel data from 25 countries for the period between 2012 and 2020 and employed a fixed-effect model to test the relationship between digital payment and international trade status. Empirical results show that, first, the development of digital payment can effectively enhance a country's international trade status. Second, digital payment strengthens international trade connections by lowering barriers to cross-border capital flows, thereby improving a country's international trade status. Third, the effect of digital payment on enhancing international trade status varies across countries with different degrees of trade openness. The findings of this study provide theoretical support for the development of digital payment and international trade.

This study examines the level of knowledge, use, and determinants determining the adoption of Apple Pay among Generation Z customers in Vietnam. An online survey with 339 participants aged 18-26 was done using quantitative methods. The participants were recruited using social media platforms. The study model included elements from technological acceptance theories, such as effort expectation, perceived risk, perceived value, and convenience. The measurements were ensured to be reliable and genuine. The hypotheses were tested by analyzing the data using partial least squares structural equation modeling. The study’s results suggest that the data collected through PLS-SEM analysis provide evidence in support of the hypotheses proposing that factors such as Mobile User Skillfulness, Personal Innovation, Perceived Usefulness, Effort Expectation, Convenience, and Perceived Value have a positive influence on individuals’ Intentions to Use Apple Pay in Vietnam. Furthermore, the study revealed that the variables of Perceived Risk and Social Image did not have a statistically significant influence. The findings suggest that the pragmatic orientation of Generation Z towards the functionality and ease of use of Apple Pay has a significant impact on their adoption of this payment system in Vietnam. The study offers banks in Vietnam significant insights regarding the promotion of mobile wallet adoption among the younger demographic. Adoption may be increased by presenting Apple Pay as a practical and convenient application. AcknowledgmentThe author would like to thank everyone who filled out the survey. Without the help of everyone involved and the Ho Chi Minh University of Banking (Vietnam), this study would not have been possible.

Digital payment is one of the latest trendsin modern payment systems; its development has a profound impact on international trade relations and the international trade status of countries. We constructed an international trade network by using global commodity trade data to measure countries' international trade status. Based on this, we used panel data from 25 countries for the period between 2012 and 2020 and employed a fixed-effect model to test the relationship between digital payment and international trade status. Empirical results show that, first, the development of digital payment can effectively enhance a country's international trade status. Second, digital payment strengthens international trade connections by lowering barriers to cross-border capital flows, thereby improving a country's international trade status. Third, the effect of digital payment on enhancing international trade status varies across countries with different degrees of trade openness. The findings of this study provide theoretical support for the development of digital payment and international trade. [ABSTRACT FROM AUTHOR]

This article examines the factors influencing the adoption of digital payment methods by Micro, Small, and Medium Enterprises (MSMEs) in Manado City, Indonesia. The study finds that perceived ease of use, perceived usefulness, perceived risk, and social influence all play a role in MSMEs' attitudes towards digital payment adoption. The research suggests that strategies targeting these factors can help increase acceptance and usage of digital payment methods by MSMEs, and stakeholders can use these findings to develop policies and support programs for expanding digital payment penetration in the MSME sector. The study also highlights the benefits of digital payments for business management and sustainability. [Extracted from the article]

This paper analyzes the direct and interactive effect of digital payments through institutional quality, consumption expenditure, and bank credit on economic growth for 25-member countries of the Committee on Payments and Market Infrastructures (CPMI) for 2012–2020. Using the Fixed Effect with Driscoll-Kraay Panel Corrected Estimators, it finds that a rise in digital payments positively impacts economic growth. The interaction effect of digital payments with other variables does not promote economic growth. To address differences among the selected countries and to have a robust analysis, the paper classified the selected countries into quantiles based on the GDP per capita level using the Bootstrapped Panel-Quantile Regression (BPQR) method. The BPQR confirms the positive relationship among digital payments, institutional quality, and consumption expenditure with economic growth, whereas credit impacts it negatively. Control variables, such as inflation, exchange rate, health, and unemployment, behave as per economic theories related to economic growth. [ABSTRACT FROM AUTHOR]

Several studies have focused on factors that influence adoption of innovation. Studies demonstrate that all innovations are not the same with innovations serving as units of analysis in most cases. However, the dearth of empirical literature, the focus of studies on the adoption innovation by SME owners in southwest Nigeria, and the COVID-19 pandemic effect on SMEs provide a direction for this study in southeast Nigeria. Therefore, the study concentrated on the socio-economic determinants of small marketing businesses on intention to adopt PAPSS in Abia State and Anambra State. A structured questionnaire was used to collect the data from 369 small marketing business owners in different ventures in Abia State and Anambra State. Logistic regression was used to analyse the data. The results demonstrate that gender, education, type of business and experience are significant and have odd ratios of occurrence while experience has the most direct and significant likelihood to occur with additional experience. Therefore, the understanding of the socio-economic factors provides a direction intention to adopt PAPSS and subsequent adoption. [ABSTRACT FROM AUTHOR]

Researchers have increasingly explored various aspects of mobile payment in the past two decades, including different mobile payment systems (MPS), stakeholders, and related research contexts. However, existing literature reviews are limited to user adoption, overlooking the importance of understanding other key stakeholders, such as retailers and MPS providers, and post‐adoption behaviors. To address this gap, this comprehensive review examines exhaustive 310 studies in the MPS literature using the theory‐context‐characteristics‐methods framework, providing insights into all stakeholders and contexts studied. The findings highlight the need for further research in areas such as peer‐to‐peer payment, MPS adoption in lower‐income countries, MPS discontinuance behavior, socioeconomic impact, and consumer privacy issues. Additionally, the study suggests expanding the scope of MPS research to include emerging mobile payment options like buy now pay later and facial recognition payment system (FRPS). This research contributes valuable insights and proposes future research directions for MPS studies. [ABSTRACT FROM AUTHOR]

The trend towards a cashless society in Indonesia is rapidly advancing, driven by the introduction of Bank BPD Bali's innovative e-wallet, Balipay. However, the bank faces significant challenges amidst escalating competition from other e-wallet products. This research addresses these challenges by examining the factors influencing users' interest in adopting and using Balipay. Utilizing the Technology Acceptance Model (TAM), the study considers perceived usefulness, perceived ease of use, and additional constructs related to perceived security and trust regarding the Balipay e-wallet. Data for the research was collected through an online survey involving 180 active Balipay users in Bali, and the analysis was conducted using Structural Equation Modeling (SEM) through the SmartPLS 4 tool. The findings indicate that perceived usefulness has a significant and positive impact on user interest, whereas perceived ease of use and security perception do not significantly affect user interest. Furthermore, the study reveals that perceived usefulness, ease of use, and security positively and significantly influence user trust. Trust mediates the relationship between perceived usefulness, ease of use, and security concerning user interest in Balipay. In practical terms, the research offers valuable insights for e-wallet service providers like Balipay, enhancing their understanding of user behavior. Service providers are also obliged to prioritize user-related interests, with the aim of increasing interest while building and maintaining a higher level of trust. Therefore, this research was conducted with the aim of providing us with an in-depth understanding of various user behaviors and providing concrete guidance for service providers to face the challenges of a larger and more dynamic market.

This study aims to assess individual habits in adopting digital payment technologies in Islamic philanthropic institutions. This research uses the UTAUT model, which explains user behavior in relation to information technology adoption. The population of this study was people who have used digital payments in philanthropic institutions, e.g., M-banking, QRIS, e-wallet, e-money, crowdfunding, marketplace, etc. A sample of 250 respondents was obtained using a random sampling technique. The UTAUT model was performed using structural equation modeling (SEM) via SmartPLS. The results showed that all constructs had a significant positive impact, except for the effect of facilitating conditions on usage behavior. This study shows that the digitization of payment transactions is still aimed at the segment of well-informed technology users. Policyholders, therefore, need to become more involved in the digital transformation campaign, which targets all potential segments, e.g., the middle-aged working class. Due to this segmentation, they have a high awareness of donations in addition to the income opportunities.

People in today's digital era are required to be able to utilize technology in the business world, including MSME players with the target of improving more optimal performance. The success of an MSME in the business world is determined based on the performance produced, so it is important to determine the factors that can affect the performance of MSMEs. This study aims to determine the effect of digital payments and financial literacy on MSME performance mediated by financial inclusion. The population in this study is all MSMEs in Denpasar City during 2021, amounting to 32,026 MSMEs. The sample was determined by the purposive sampling method and calculated based on the Slovin formula so that a sample of 100 MSMEs was obtained. The data analysis technique used in this study is SemPLS. The results showed that digital payments and financial literacy have a positive and significant effect on financial inclusion. The more innovation and development in digital payments and the better financial knowledge of business actors tend to bring significant changes to financial inclusion. Digital payments, financial literacy, and financial inclusion have a positive and significant effect on the performance of MSMEs. Through digital payments and financial knowledge that is owned can provide convenience for users, it will then have an impact on improving the performance of MSMEs. In addition, financial inclusion mediates the influence of digital payments and financial literacy on the performance of MSMEs in Denpasar City. The existence of financial inclusion makes it easier for business actors to get financial access that can support the use of digital payments and financial literacy owned by MSME actors in creating optimal business performance.