Search

The aim of this qualitative study is to examine problem characteristics that facilitate the achievement of problem-based learning outcomes in hospitality and tourism education. Rooted in constructivist grounded theory, 64 in-depth interviews were held with hospitality and tourism postgraduates who had attended a marketing course including problem-based learning activities offered at a comprehensive research university. A theoretical framework comprising six problem-level attributes (measurable, ethically sound, applicable to the real world, innovative, theoretically sound, stakeholder-diversified) and three learner-level attributes (peer discussion, teacher discussion, and sharing) was proposed to support problem design in problem-based learning. These findings theoretically expand the problem-based learning literature into hospitality and tourism education. The results provide administrators and educators with a basis for designing problem-based learning activities in hospitality and tourism. [ABSTRACT FROM AUTHOR]

In recent years, the dam removal movement, driven by concerns about dam safety, populations of native aquatic species, and the conservation of overall habitats, has gone mainstream. Although many studies focus on the ecological benefits of the removal of a particular dam, research on economic changes at the county level are limited. Most studies concerned with this topic examine a single location and fail to provide a comprehensive evaluation of the overall impact of dam removal on the broader economy. We address this gap in the literature using a difference-in-differences approach to estimate the effect of dam removal on earnings in the Leisure and Hospitality Supersector (NAICS 71 and NAICS 72). Results show little effect on earnings at the county level. This means that policymakers, when evaluating dam removal, should focus on other economic, environmental, and aesthetic factors that are specific to a particular dam site. [ABSTRACT FROM AUTHOR]

The introduction of novel energy-saving practices for the peer-to-peer (P2P) accommodation sector is a key factor in reducing the effects of greenhouse gas emissions in tourism and hospitality. "Surface mimicry" is an alternative visual intervention that may prove to be effective in saving energy in the P2P accommodation locations. Through the use of three scenario-based experiments, this study was able to validate the main effect of surface mimicry on the property-mapping mindset of guests (i.e. their beliefs around energy-saving) and their intentions to switch off lights. The serially mediating effects of guests' attitudes towards P2P accommodation were also authenticated. This solution-oriented yet theoretically-driven study contributes to the literature on hospitality and pro-environmental behaviour by examining the causal impacts of surface mimicry on guests' property-mapping mindset and energy-saving behaviours. It also advances knowledge of surface mimicry theory by adding the important role of "individual attitudes", and by clarifying the related influencing mechanisms in the unique P2P accommodation context. [ABSTRACT FROM AUTHOR]

Mindfulness is a critical instrument in sustainable tourism development. However, existing literature on mindfulness' role in hospitality and tourism sustainability has mostly focused on tourists' perspective. In this study, we shift perspective to gain insight into how and when residents' mindfulness relates to their attitudes and behaviors in host-tourist relation. Integrating mindfulness and motivated information processing theories, we develop and test a theoretical model examining the effect of mindfulness on resident hospitality and tourist negative stereotypes via resident self-transcendence (i.e., residents' attunement with tourists). Residents' ability to take tourists' perspective is proposed to enhance the effect of mindfulness on their sense of attunement with tourists, further augmenting the positive and negative indirect effect of mindfulness on resident hospitality and tourist negative stereotypes, respectively. In a 2-week interval time-lagged study with 429 US residents, we found robust evidence supporting our model. Implications of our findings for host-tourist relationship management are thoroughly discussed. [ABSTRACT FROM AUTHOR]

This study tests the empirical relationship between motivating language, relational energy, and in-role performance, by drawing on the conservation of resources theory (COR). It further tests the moderating role of workload between relational energy and in-role performance. Time-lagged data (n = 362) were collected from the Cambodian hospitality industry using convenient and purposive sample techniques, and analysed using SmartPLS. Motivating language significantly and positively correlates with relational energy and in-role performance. Relational energy has a positive relationship with in-role performance and mediates positive link between motivating language and in-role performance. Workload moderates (significantly weakens) the relational energy and in-role performance relationship. Findings add value to COR by testing relational energy as a mediator and workload as a moderator. Practical implications are discussed. [ABSTRACT FROM AUTHOR]

Transformative experiences are currently on the rise, and that includes life-changing experiences in tourism, hospitality, and events. While research has focused on understanding the triggers of transformative experiences, their aftermath and long-term changes are less understood. This research aims to explore transformative experiences by mapping out the occurred change within participants through a study of attendee states upon entering and exiting a transformative business event, drawing upon the Event Canvas as a theoretical framework. A qualitative in-situ visual elicitation approach with three components was developed, including drawing upon entry and exit of the event, along with a word association diary. By bridging the latest research on experience design, human transformation, and event design, this study contributes to the transformation literature in that it captures the transformative impact in situ. The paper offers practical implications for the intentional design of transformative experiences and discusses suggestions for future research. [ABSTRACT FROM AUTHOR]

The Kano model has been widely applied in multiple disciplines, particularly in product or service development and optimization. Although the original categorization framework remains the most applied, modifications and new approaches have recently been developed. Yet, most of the hospitality and tourism studies continue to use the original Kano method when newer and superior methods are available. The new categorization methods also have flaws, which academics and practitioners should be aware of. The present study uses a systematic literature review approach to provide a comprehensive synthesis and critical analysis of the existing Kano model categorization methods structuring them in groups based on categorization procedures and pointing to the strengths, weaknesses, and fit of each method. The manuscript aims to provide the most current systematic roadmap and "how-to" of the existing methods. It also points to the existing knowledge gaps and directions for future research. [ABSTRACT FROM AUTHOR]

Applying inspiration theory, this research contrasts the effect of commitment- versus achievement-focused social media employee recognition on growth- versus fixed-minded job seekers' perceived organizational attractiveness and job pursuit intentions. Results across two studies show that growth-minded job seekers exhibit significantly higher levels of perceived organizational attractiveness and job pursuit intentions toward commitment-focused (vs. achievement-focused) recognition. In contrast, there was no discernible difference among fixed-minded job seekers. Notably, these effects were moderated by recognized individuals' organizational status (i.e., employee vs. management) and the recognition reshare party (i.e., recognized individual vs. company). Moreover, the findings observed that the conditional effects were underpinned by the mechanism of inspiration. This research offers valuable insights for the hospitality management literature and provides pragmatic recommendations for hospitality firms and HR professionals aiming to attract growth-minded potential employees. [ABSTRACT FROM AUTHOR]