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Collaborative approaches to destination design require conscious and reflexive stakeholder involvement in activities and decision making. Design science studies such participatory processes by observing design teams in practice. From these observations, scientists have identified design strategies and processes that design teams use to support their work in identifying problems and developing solutions. Observing design processes in tourism destinations provides an opportunity to identify successful co-design strategies for destination design. This study presents three key co-design strategies based on data collected from five living labs in five destinations. Each co-design strategy is presented with a recommended use, suggestions for stakeholder involvement, and activities to develop solutions efficiently and effectively with the available resources. Together, the strategies provide a framework to optimise decision-making in relation to shaping destination design processes, and to validate processes and outcomes. [ABSTRACT FROM AUTHOR]

The aim of this paper is to describe and analyze the process of co-creation and evaluation of an educational video game application called "Natur-Kingdom," developed within the framework of the NaturTEC-Kids Living Lab with the active participation of children and adolescents. This article aims to demonstrate how the integration of end users into the creation process of this techno-educational solution enabled the identification and adaptation of key elements, focusing on technology's role in connecting children to the natural environment, fostering ecological awareness, and promoting pro-environmental behaviors. Additionally, it aims to highlight the effectiveness of co-design, testing, and evaluation sessions, in identifying areas for improvement and optimization in the design, ensuring that the final technological system meets its pedagogical objectives and remains accessible and appealing to its target audience. [ABSTRACT FROM AUTHOR]

The multi-actor approach in the EU's Horizon 2020 program has seen use across a large number of research projects. However, there remain questions about the extent and depth of participation that is achieved in these research projects, and how it may enable joint production of scientific theory next to readily applicable practical knowledge. This article aims to explore the latter question by focusing on the potential of such co-theorising, understood as the involvement of stakeholders in producing scientific outputs. We analyse how researchers involved in this research project view the participation of stakeholders, how they deal with tensions in participation, and how these tensions are resolved. Through 17 semi-structured interviews with researchers involved in the project's Living Labs we show that there are tensions between the interests of stakeholders, the project requirements and research interests. The findings indicate that a focus on including the stakeholders in theorising comes at a cost of practical relevance to the stakeholder. To safeguard the practical relevance of participation, researchers choose to exclude discussion on theory and theoretical concepts from the living labs. This is despite an initial belief that co-theorising and the further participation of stakeholders in producing scientific outputs holds merit. Hence, researchers purposefully prioritize practical relevance to stakeholders, thereby reducing the potential for co-theorising. The fact that theories already need to be defined in a proposal stage and project's limit scope for redefinition of core concepts, make that advancing theory together with stakeholders is not well accommodated for in Horizon 2020. This also bears relevance for the Horizon Europe program which follows a similar approach. [ABSTRACT FROM AUTHOR]

In the context of a living lab that aimed to reduce everyday car use, citizens in a newly established semi-urban residential area in Sweden were asked to travel less by car, try mobility and accessibility services, and to reason about travelling and their own role in a future sustainable transport system. By analysing the participants' written reports about mobility practices and mobility citizenship, collected through a living lab app, the paper explores links between everyday mobility and mobility citizenship. The analysis, which is based on theories on citizenship and mobility and social practice theory, shows that the participants' reports provided context-specific knowledge regarding everyday mobility and citizenship. The participants expressed both knowledge about and engagement in their local environment. This opens new ways to understand, explore and make use of mobility citizenship, in research and in practice. [ABSTRACT FROM AUTHOR]

The development of geographic information systems has grown significantly over the past decade. Simultaneously, the concept of smart cities based on the management of large volumes of data has also spread worldwide. The digital twin concept has recently been incorporated into the technological domain of urban management. However, currently, phases such as technological integration, standardization, data and process interconnection, the development of tools and utilities, professional training, and the application of digital urban development in real-world situations are converging. This paper presents the experience developed on a university campus, detailing each of the phases carried out from the initial design to a fully operational pilot phase model. The article highlights the importance of certain aspects to consider in each phase, demonstrating that there are barriers and limitations and at the same time, great strengths and opportunities in applying the digital twin model in urban management, considering aspects such as mobility, accessibility, energy management, and involving students and university administrators in the process. [ABSTRACT FROM AUTHOR]

At-home respite services seem too rigid to meet the needs of older adults and their caregivers. It is critical to develop service flexibility, as it allows for personalized care, adapted to health conditions, preferences, and evolving needs. While no prior studies used coconstruction methods to increase flexibility, this study could offer a better understanding of flexible respite for stakeholders. Using a living lab approach, this article aimed to (1) empirically determine the characteristics of this type of respite model and (2) document the levers and obstacles to consider for its implementation. Starting from a pre-existing flexible respite model named ANAAIS, the research team led workshops and interviews. First, the team carried out 2 workshops (TRIAGE and persona-scenario) with a total of 3 caregivers and 8 homecare professionals or managers. Second, a team member conducted interviews with 3 caregivers and 6 homecare professionals or managers. Content analysis was used on the data. The stakeholders coconstructed a Québec version of ANAAIS, a web application allowing caregivers to request an affordable respite, at the time wanted, and offered by a qualified care worker, through a simple application. Levers and barriers to its deployment are linked to the model's characteristics as well as its internal and external context. For example, relations and connexions were perceived as a lever to deployment, while the lack of resources was considered an obstacle. This living lab project showed the feasibility and pragmatism of coconstructing a flexible and applicable respite service model. [ABSTRACT FROM AUTHOR]

We are at a turning point towards more sustainable socio-economic systems that will shape the future of the agri-food sector by configuring improved production models. This article contends that research, experimentation, vocational training, and cooperation are essential to carry out the transformations needed. To support this contention, this article assesses the evolution of Sa Granja from its creation in Menorca in 1922 until today and its transformation from a General Agricultural Station to a Rural Lab in line with the “living lab” model. It also explores the reasons that made Sa Granja become a benchmark for innovation and training and its contribution to Menorcan agriculture as well as to the transition to a more sustainable agriculture. Finally, some best practices that can be applied elsewhere are highlighted.

• What is currently known about this topic. Nurses collaborate in the assessment of healthcare devices, fostering technological innovation. • What the paper adds to the existing knowledge. The involvement of nursing students in the assessment of healthcare devices is innovative. • How the information in your manuscript can be applied to practice. Teachers can collaborate with the healthcare industry by providing feedback from student nurses. To simulate the insertion of the new T-Control® urinary catheter with first-year nursing students without previous experience in bladder catheterization and assess the functionality and students' satisfaction compared with the conventional Foley-type catheter. A comparative, crossover study was conducted with nursing students. After receiving theoretical training, the participants performed the bladder catheterization with both catheters, the conventional Foley and the T-Control® catheter, on specific mannikins for bladder catheterization. The students assessed both devices by completing an ad hoc satisfaction questionnaire with 33 questions to compare both devices. T-Control® obtained better scores than the conventional Foley catheter in most individual questions. In the same way, T-Control® was chosen for more than 65% of participants in nine of the eleven statements of the comparative section, all with a positive connotation. The T-Control® catheter was the best-rated device in both the individual and the comparative questions. Most of the students would choose T-Control® for their future patients. This study has allowed participants to know and practice a technique in nursing work. [ABSTRACT FROM AUTHOR]

Urban Living Labs are open innovation ecosystems that integrate research and innovation activities within urban communities. However, while solutions co‐created and tested in the Urban Living Labs must be contextualized and tailored to each city's uniqueness, broader impact requires generalization and systematic replication across geographical, institutional, and sectoral boundaries. This article examines nine Living Labs in European coastal cities, identifying several barriers and drivers for mainstreaming and upscaling solutions to increase climate resilience through the Living Lab Integrative Process. Our analysis focuses on three main categories. First, social and cultural aspects highlighted include stakeholder engagement and awareness, communication, and dissemination. Second, we assess institutional and political aspects, such as silos, bureaucracy, and resources. Last, we investigate technical factors as knowledge and experience, technical and internal capacity, data availability and accessibility, climate‐related policies and actions, and long‐term perspective. The results suggest that while some barriers and drivers are common across the cases, providing generalizable patterns, there are also specific differences requiring tailored solutions at the local scale. Nonetheless, the diversity in drivers indicates the potential for sharing knowledge across cases to translate, embed, and scale solutions, enhancing the transition toward climate resilience. Learning and innovation in real‐life contexts are fundamental in the Living Lab approach, and our findings demonstrate that cross‐case learning can enhance an iterative process of contextualizing and generalizing innovative climate solutions. [ABSTRACT FROM AUTHOR]

Demonstration Environments (DEs) are essential tools for testing and demonstrating new technologies, products, and services, and reducing uncertainties and risks in the innovation process. However, the terminology used to describe these environments is inconsistent, leading to heterogeneity in defining and characterizing them. This makes it difficult to establish a universal understanding of DEs and to differentiate between the different types of DEs, including testbeds, pilot-plants, and living labs. Moreover, existing literature lacks a holistic view of DEs, with studies focusing on specific types of DEs and not offering an integrated perspective on their characteristics and applicability in different contexts. This study proposes an ontology for knowledge representation related to DEs to address this gap. Using an ontology learning approach analyzing 3621 peer-reviewed journal articles, we develop a standardized framework for defining and characterizing DEs, providing a holistic view of these environments. The resulting ontology allows innovation managers and practitioners to select appropriate DEs for achieving their innovation goals, based on the characteristics and capabilities of the specific type of DE. The contributions of this study are significant in advancing the understanding and application of DEs in innovation processes. The proposed ontology provides a standardized approach for defining and characterizing DEs, reducing inconsistencies in terminology and establishing a common understanding of these environments. This enables innovation managers and practitioners to select appropriate DEs for their specific innovation goals, facilitating more efficient and effective innovation processes. Overall, this study provides a valuable resource for researchers, practitioners, and policymakers interested in the effective use of DEs in innovation. [ABSTRACT FROM AUTHOR]

This research investigates the progress and dynamic of Smart City (SC) in Lyon Metropolis. Three SC models are suggested based on several measures, such as benchmarking concept, actors, formulation, governance, and smartness performance indicators. To grasp the context, this study optimized the data from 40 in-depth interviews with public and private actors. It is then tailored to recent documents and literature studies regarding Lyon SC activities in recent years. During the initial wave, the Local government was the primary initiator, employing IBM's techno-centric models as the reference. The second wave model saw the city of Lyon SC strategies as a Living Lab for high-tech innovations run by state companies. In the third wave, a strong presence of digital platforms integrated into urban systems determined a new SC model. In the third stage, it identified seven key performance indicators of digital platforms that established their role as SC actors: (1) direct civic engagement, (2) daily need services, (3) sharing economy, (3) real-time services, (4) time value, (5) city coverage systems, (6) green transportation, and (7) city network coverage. [ABSTRACT FROM AUTHOR]

In addition to providing private goods such as food, fibre and biomass, agriculture can deliver a variety of environmental public goods and ecosystem services, such as biodiversity conservation, water filtering, carbon sequestration, and landscape aesthetics for recreation. Often, however, the use of agricultural landscapes prioritises the provision of private goods, resulting in negative environmental impacts. To address this imbalance in the provision of private and public goods, targeted policy instruments (e.g. contracts) are required to ensure that public goods are provided at the level desired by society. This paper, which is written in the context of the Horizon 2020 project “Contracts 2.0 – H2020 RUR-03-2018”, aims to present a Living Lab case study in Tuscany to point out possible future scenarios of contractual solutions that could provide the right incentives for farmers and land managers to produce a specific environmental public good such as agro-biodiversity. This paper aims to evaluate the application of Living Labs in the case study, assessing what challenges might seriously hinder the collaboration process and/or the success of the participatory approach. Thanks to the participatory approach, it was possible to finalise the “dream contract” in the Living Lab case study. Contract Innovation Labs and Policy Innovation Labs members agreed on a new type of contract based on clear and measurable objectives decided together by farmers and public authorities. [ABSTRACT FROM AUTHOR]

Innovation studies have shown a growing interest in collaborative approaches, particularly user co-creation within innovation spaces. This qualitative study delves into the intricate dynamics of user involvement in fostering user-centric innovation within living labs. Through interviews with 22 informants across 14 countries from 2021 to 2022, this study presents a comprehensive framework outlining four pivotal phases of involvement: recruitment, motivation, co-creation, and relation. Through a nuanced exploration of the critical factors shaping each, the research illuminates ongoing debates and consensus surrounding the orchestration of the co-creation process and the vital role of living labs in cultivating innovations. By offering insights into the co-creation process with users, the study underscores the approaches adopted by living labs to achieve sustainable outcomes in user-centric innovation. These findings provide valuable knowledge that can aid practitioners in navigating challenges related to user engagement, thereby advancing user-centric innovation initiatives. [ABSTRACT FROM AUTHOR]

In the context of a living lab that aimed to reduce everyday car use, citizens in a newly established semi-urban residential area in Sweden were asked to travel less by car, try mobility and accessibility services, and to reason about travelling and their own role in a future sustainable transport system. By analysing the participants’ written reports about mobility practices and mobility citizenship, collected through a living lab app, the paper explores links between everyday mobility and mobility citizenship. The analysis, which is based on theories on citizenship and mobility and social practice theory, shows that the participants’ reports provided context-specific knowledge regarding everyday mobility and citizenship. The participants expressed both knowledge about and engagement in their local environment. This opens new ways to understand, explore and make use of mobility citizenship, in research and in practice.

Urbanization and intensifying climate change expose populations in cities to escalating heat stress and associated health risks. Mitigating these challenges require comprehensive assessments that combine quantitative and qualitative data to develop effective heat wave response strategies and policies. Previous research has primarily focused on thermal sensation measured by individual biometrics within specific locations. However, limitations in data collection across large areas often lead to the neglect of the influence of diverse urban environments. This may disregard the importance of regional variations and citizen engagement in formulating effective heat wave mitigation strategies. This study explored the impact of heat wave frequency and intensity across various urban spatial types and assessed thermal sensation vote (TSV) among residents of Suwon City using a citizen science approach. Temperature measurements and subjective heat sensations were collected over a three-year period using homemade temperature sensors. The analysis investigated thermal sensation differences across spatial types—open high rise, open low rise, compact mid-rise, urban park, and lake park—utilizing boxplots, and examined TSV variations by age using the R program localized smoothing methodology. Results indicate significant variations in TSV across different urban areas, particularly when temperatures exceeded 32 °C. The TSV was highest in the lake park areas (average thermal sensation vote +3.5) and was comparatively lower in the open high-rise and open low-rise areas (average thermal sensation vote +2.0). A significant age-related trend was observed, with the highest TSV reported by the 19–30 age group. Heat sensitivity appeared to decrease among participants aged 41 and over. These findings highlight the limitations of traditional top-down heatwave response strategies, which may not adequately account for spatial variations and individual experiences. Conversely, a bottom-up approach that leverages citizen science can inform the development of tailored and proactive strategies that consider a region's specific conditions.

Problem Statement: During the last two decades, many cities in the world have followed the idea of the ‘smart city’ to solve the issues of urban planning and governance using the capacity of modern information and communication technologies. Past experiences in this regard indicate one of the biggest challenges for the implementation of smart cities, which is generally not related to the technology itself, but to the problems that occur during the implementation of the idea, which is mainly due to the lack of a common and clear strategy between the stakeholders to realize the smart cities. After changing the development paradigms from closed innovation to open innovation, the gap created by the presence of people in the innovation process and the pressure of technology made the urban policymakers move towards the design of a network of all stakeholders in environments named Urban Living Labs (ULLs). Objective: The present study aims to clarify the concept of ULLs by a systematic review of the successful cities in the world in terms of the open innovation paradigm based on smart environments. Methods and Materials: The present study is applied in terms of the objective and library-based in terms of data collection. Accordingly, the written documents of 16 ULL experiences from 2007 to 2022 were analyzed by systematic review based on the subject, objective, necessity of project implementation, and output. Findings: The findings indicate that smart cities concentrate on citizens’ and users’ participation with other stakeholders to create innovative services and realize social co-creation. Conclusion: Based on the experiences, the low level of citizens’ education is among the very important challenges for the realization of smart cities.

Introduction: The objectives of this study were to determine the participation rates, levels of engagement, and abilities to answer User eXperience (UX) questionnaires according to the presence and severity of major neurocognitive disorders (MNCD) among participants involved in gerontechnological experimentations within a hospital-based geriatric clinical living lab. Methods: Cross-sectional analysis examining all consecutive geriatric patients involved in the Allegro living lab experimentations, separated according to the presence and severity of MNCD. Participation rates were assessed using the "Task-Based Experiment"-type User eXperience (TBE-UX). Participation was considered successful if patients fully completed the TBE-UX experimental procedure. Engagement level was characterized using a five-point scale: interactive, constructive, active, passive, and disengaged. The abilities to answer UX questionnaires were characterized using a five-point scale from "no completion" to "completion in autonomy." Results: 313 patients were included. All patients without MNCD and with mild MNCD fully completed the TBE-UX procedures. Their engagement behaviors were rather active and constructive. All patients without MNCD and 88% of those with mild MNCD were able to fully complete the UX questionnaires. 96.2% of the patients with moderate MNCD fully followed the TBE-UX procedures. Their engagement behaviors were mainly active or passive. 64.2% were able to fully complete the UX questionnaires. 76.5% of the patients with severe MNCD fully followed the TBE-UX procedures. Their engagement behaviors were mainly passive or disengaged. 35.3% were able to fully complete the UX questionnaires. Conclusion: Living lab experimentations appear feasible with older adults, even with those with MNCD. Task support can be offered to those with severe MNCD. [ABSTRACT FROM AUTHOR]

To address structural omissions of the experiences of makers of colour from the cultural space of craft, Crafts Council initiated the project, Disrupting the craft canon: the cultural value of craft. Partnering with an interdisciplinary team of researchers from Glasgow Caledonian University London, the project was awarded a research grant in June 2022 as part of the first round of funding of the Centre for Cultural Value's Collaborate programme. Collaborate supports innovative new partnerships between cultural sector practitioners and academics exploring under-explored questions around cultural value so as to deepen existing evidence or surface new evidence. Adopting a Living Lab approach, the team investigated the meanings and cultural value of craft and specifically the impacts of race, racism, immigration and migration on cultural production, making and value grounded in the reality of individuals' and local communities' lives. This Participatory Activist Research project helped develop and test research tools including vignettes and object-based stimuli in place-based craft making events with selected Black and Asian UK communities in London and Birmingham. Sinclair highlights the need for 'research that identifies and recognises the value of the knowledge, experience and cultural heritage of makers of colour in professional, community or other crafts spaces'. This article reflects on the collaborative process, sharing the findings of our community-based research and thereby adding to our understanding of craft's potential cultural value and the contributions craft can make to sustainable development. [ABSTRACT FROM AUTHOR]

Copyright of Economic Series of the Bulletin of the L.N. Gumilyov ENU is the property of L.N. Gumilyov Eurasian National University and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

To tackle the global waste crisis, there is an urgent need for decisive and joint action at multiple levels. The collective behavior of a community could make a significant contribution. This paper presents the results of a field experiment designed to promote packaging waste prevention -- called precycling -- in a newly formed community setting, in Berlin, Germany. The aim was to examine the effect of the intervention on precycling and to examine the underlying social identity processes. Over a four-week period, 132 participants from 96 different households digitally received a combination of different interventions, that were theoretically informed by the Social Identity Model of Pro-Environmental Action (SIMPEA). Households were assigned to two intervention groups and a waiting control group. Data was collected before, immediately after and four months after the intervention to assess the impact of the intervention using multilevel models. After the intervention, the overall precycling behavior increased significantly, but not as a result of the different group conditions. In the more comprehensive intervention group, which included social interaction and behavioral experimentation, the community identification was strengthened and the reuse behavior, as a subset of precycling, increased. While a number of social identity processes (collective efficacy beliefs, having a precycling action goal, crisis appraisal, and sufficiency attitudes) were found to positively predict the precycling behavior, surprisingly, the predictive power of social norms and ingroup identification could not be confirmed. Overall, the presented community intervention promoted precycling. However, in this dynamic realworld setting, not all intervention elements worked as expected. The pitfalls and opportunities of this intervention are discussed, and ideas for translating the results into everyday precycling activities are presented. [ABSTRACT FROM AUTHOR]

The Living Lab approach is an opportunity for diverse actors to co-create solutions to solve real-world issues. Simon Fraser University, situated on the unceded territories of the Musqueam, Squamish, Tsleil-Waututh, Katzie, Kwikwetlem, Qayqayt, Kwantlen, Semiahmoo and Tsawwassen peoples in British Columbia, Canada developed a Living Lab program to apply the university’s leading climate research expertise to solve its own infrastructure, operations and service challenges. Projects were led by “Living Lab Scholars,” graduate students who form teams with faculty and staff to co-design research to help the university meet its sustainability and equity goals. The scholars took part in experiential learning, received mentorship and financial support and were provided with the opportunity to apply their academic research skills to address four sustainability issues: (1) waste management, (2) sustainable transportation, (3) carbon footprint of streaming, and (4) food security. While being grounded in participatory action research and integrating justice, decolonisation, equity, diversity and inclusivity considerations into the process design, the limited resources, time scarcity and operational reality reflected that the reality of implementing the solutions resulted in varying degrees of transformational impact. This paper applies autoethnography to enable the participants to reflect upon how the university as a system can support advances in just sustainabilities and highlights practical lessons learned for future Living Lab practitioners who aim to mobilise their solutions on campus. Findings from the project highlight the role of the Living Lab in supporting “transformative incrementalism” and challenging the conventions of academic knowledge production. [ABSTRACT FROM AUTHOR]

Adapting to climate change involves taking a series of actions that reduce and/or avoid the effect of climate risks while ultimately increasing development opportunities in affected environments. Therefore, adaptation to climate change must become an integral part of a sustainable development process, in which it maintains the same priority as other development goals and strategies. Aiming to address the conceptual gap in coherent policy research in the fields of climate change and sustainable development, we performed coherence analysis research, categorized the different approaches, and defined methodology. The methodological framework was tested during the Living Lab based on a deliberative participatory process, making it easily applicable to diverse targets and contexts. The methodological framework developed in this study represents an unprecedented experience at the national (Italy) and regional level (Sardinia), projected to address global current/future environmental issues and problems through local knowledge, peculiarities, and resources. [ABSTRACT FROM AUTHOR]

Living labs (LLs) are identified as innovation ecosystems to test and facilitate the diffusion of complex technological innovation, rising attention especially on cutting-edge automotive technologies. Autonomous and connected vehicles are indeed expected to deeply affect the automotive industry and the society in the coming years, by involving important technological, political, social, and legal issues. In such a complex framework, where different fields and stakeholders are deeply intertwined, new modes of interaction between multiple actors are necessary to support such technological innovation. By focusing on the case of the Modena Automotive Smart Area, an urban LL located within the Italian Motor Valley, we analyze the evolution of roles and relationships among the involved government, academia and industry actors. More specifically, by adopting the lens of Triple Helix model in practice, the purpose of the paper is to analyze how the actors contribute to and relate within the knowledge, consensus and innovation spaces, in a time span from before the formal inception of the LL to three years after. Results highlight how actors' collaboration and participation unfold in the creation of the LL when complex innovative technologies are tested in real urban environment, hence contributing to burgeoning literature on LL and the current academic debate on triple helix model. Policy and practical implications are also derived [ABSTRACT FROM AUTHOR]

The present research points to an alternative concern against the mainstream research of future ports' development by taking a transdisciplinary approach of a Living Lab (LL) concept for a better sustainability and innovation record in Small and Medium-Sized Ports (SMSPs). Deploying qualitative research for the examination of this new phenomenon of aggregating LLs into SMSPs, this research builds upon stakeholder workshops, in-depth interviews, and designed port pilots as case studies dedicated to innovation and sustainability transition in the Baltic Sea Region (BSR) at the turn of 2030. Given its rich and significant empirical foundation, the present research substantially contributes to sustainability orientation and transitions in ports. The key original elements of this study are fourfold: (1) the research provides a theoretical and practical LL framework enabling innovation and sustainability to be grasped in ports in times of technological, social, and political disruption; (2) this research increases the minimal number of existing previous efforts studying SMSPs in the transitional discourse; (3) the paper addresses not only hard technological innovation concerns but also aspects of social acceptance and the role of social interactions; (4) the research goes beyond geographical boundaries of a single port, thus providing a joint and collaborative approach towards sustainability rather than an individual perception on sustainability transition, existing networks, and clusters. [ABSTRACT FROM AUTHOR]

Living Labs have been gaining in importance in recent years, and libraries have jumped on the bandwagon. The article sees the issue of living labs in the wider context of innovation management and shows the various options for participation they offer for libraries. [ABSTRACT FROM AUTHOR]

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Information and Communication Technology can turn older adults' homes into smart living environments, decreasing the need for support and improving life quality. However, new technology has high uncertainty in terms of acceptance. Co-creation approaches are proposed to reach high acceptability, usability and satisfaction, but performance evaluations are sparse. This paper aimed at presenting the evaluation of a hybrid approach of Agile co-creation framework, specially designed for large, distributed consortia and cross-national collaborations. The new framework, leveraging the concepts of Design Thinking, Lean start-up, and SCRUM Agile, was tested in the H2020 CAPTAIN project. A network of stakeholders, built across five Living Labs, allowed the participatory design of the CATAIN technology through multiple iterations. A pre-post assessment questionnaire was administered to team components and used to compare partners' perspective and satisfaction about CAPTAIN's and other projects methodologies. A longitudinal assessment throughout the iterations, using actionable metrics, monitored team morale and stakeholders' engagement and satisfaction. The CAPTAIN development process resulted in a stronger involvement of the partners and a in better perception of requirements elicitation, design and development process than previous projects. Team morale was good and steady along the development iterations. Stakeholders increased from 91 to 132 along the iterations and more than 90% were satisfied. The tested framework went beyond usual participatory designs. It required stronger technical coordination, activity planning and communication among technical and pilot partners, but resulted in high satisfaction and engagement of both team members and stakeholders, showing its validity as a development approach for H2020 projects. [ABSTRACT FROM AUTHOR]

Cities worldwide are facing rapid urbanization along with various issues related to the living environment, attracting investment, tourism, and talent retention. As one of the emerging countries, Vietnam has been at the forefront of implementing a national program and strategy for digital transformation, with the development of intelligent cities identified as one of its core tasks. While smart cities worldwide have successfully utilized the Living Lab model to address urban issues, the Living Lab model remains novel and has not been widely applied in Vietnam. To address existing urban issues and keep up with global development trends, this study synthesized and analyzed the development process of Living Labs from different continents using theoretical analysis, classification, experience summarization, comparative analysis, and expert interviews. Consequently, the study proposes a method for constructing a Living Lab in Vietnam based on proven global development approaches.

Background: Historically, the experiences and voices of children and youth living with neurodiversity or rehabilitation needs and their families have not been fully represented in health research. Formative research in this context indicates that families value learning from the experiences of other families as well as from empirical research. However, innovative systems are needed to support this imperative. In response, we co-designed a virtual living lab with families and clinicians to support family-centered knowledge exchange in neurodiversity and rehabilitation research. Living labs are collaborative, user-centered, long-term, and multimethod systems with potential to support the exchange of knowledge of lived experience. This proposal outlines a longitudinal arts-based and qualitative research study that incorporates storytelling as a powerful tool to elicit and exchange stories of lived experience through the virtual living lab, and subsequent usability testing of the platform. Methods and Analysis: Stage 1- We will conduct an integrated knowledge translation study inclusive of user centered lab design and construction. Stage 2- We will conduct a 6-month longitudinal qualitative storytelling study with 30–40 participants including neurodiverse children and youth ages 5–19 years, their siblings, and parent/guardians, guided by the F-words framework which is based on the International Classification of Functioning, Disability, and Health. Following user-registration within the virtual lab, participants will complete a minimum of 1 story monthly, accompanied by an arts-based component, for 6 months. Conclusion: Findings will inform the co-development of an arts-based knowledge translation resource to communicate key findings. Stage 3- A subset of families will be sampled to complete usability testing of the living lab platform and storytelling feature using a sequential explanatory mixed methods design. Usability evaluation will inform future platform refinements and provide indications of acceptability and use across subgroups. [ABSTRACT FROM AUTHOR]

Highly automated shuttle vehicles (SAE Level 4) have the potential to enhance public transport services by decreasing the demand for drivers, enabling more frequent and flexible ride options. However, at least in a transitionary phase, safety operators that supervise and support the shuttles with their driving tasks may be required on board the vehicle from a technical or legal point of view. A crucial component for executing supervisory and intervening tasks is the human–machine interface between an automated vehicle and its on-board operator. This research presents in-depth case studies from three heterogenous living laboratories in Germany that deployed highly automated shuttle vehicles with on-board operators on public roads. The living labs differed significantly regarding the on-board operators' tasks and the design of the human–machine interfaces. Originally considered a provisional solution until the vehicle automation is fully capable of running without human support, these interfaces were, in general, not designed in a user-centered way. However, since technological progress has been slower than expected, on-board operator interfaces are likely to persist in the mid-term at least. Hence, this research aims to assess the aptitude of interfaces that are in practical use for the on-board operators' tasks, in order to determine the user-centered design of future interfaces. Completing questionnaires and undergoing comprehensive, semi-structured interviews, nine on-board operators evaluated their human–machine interfaces in light of the respective tasks they complete regarding user variables such as work context, acceptance, system transparency, and trust. The results were highly diverse across laboratories and underlined that the concrete system setup, encompassing task and interface design, has a considerable impact on these variables. Ergonomics, physical demand, and system transparency were identified as the most significant deficits. These findings and derived recommendations may inform the design of on-board operator workspaces, and bear implications for remote operation workstations as well. [ABSTRACT FROM AUTHOR]

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Copyright of Bestuurskunde is the property of Boom uitgevers Den Haag and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)