Back to Search
Start Over
USING EXIT SURVEYS TO ASSESS COUNTERPRODUCTIVE WORK BEHAVIORS: A CASE STUDY.
- Source :
-
Psychological Reports . Feb2015, Vol. 116 Issue 1, p89-96. 8p. - Publication Year :
- 2015
-
Abstract
- Counterproductive work behaviors are notoriously difficult to measure in applied settings. As a result, many organizations are unable to reliably evaluate the frequency and antecedents of these behaviors. Exit surveys provide a unique opportunity for measuring potentially sensitive organizational issues but have yet to be widely adopted for measuring counterproductive work behaviors. The present paper describes a case study in which an exit survey was designed to study counterproductive work behaviors in a large telecommunications company. The results of this study suggest that a similar methodology may be beneficial for other organizations looking to better understand and manage these potentially damaging behaviors. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 00332941
- Volume :
- 116
- Issue :
- 1
- Database :
- Academic Search Index
- Journal :
- Psychological Reports
- Publication Type :
- Academic Journal
- Accession number :
- 101162807
- Full Text :
- https://doi.org/10.2466/01.PR0.116k16w4