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A balanced scorecard approach for nursing report card development.
- Source :
-
Outcomes Management . Jan2003, Vol. 7 Issue 1, p17-22. 6p. - Publication Year :
- 2003
-
Abstract
- In this article we describe the process used to introduce and structure a nursing perspective as part of a balanced scorecard framework within a provincial hospital performance report. Results of a critical literature review and consultative process with key informants are outlined. Nurse-sensitive indicators emerged in the areas of system integration and change, clinical utilization and outcomes, patient satisfaction, and financial performance. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 15352765
- Volume :
- 7
- Issue :
- 1
- Database :
- Academic Search Index
- Journal :
- Outcomes Management
- Publication Type :
- Academic Journal
- Accession number :
- 106788481