Back to Search Start Over

"We want to see things through the lens of the customer".

Source :
IPW: International Paperworld. 2015, Issue 4/5, p40-42. 2p.
Publication Year :
2015

Abstract

An interview with Stefan Merckens, vice president of quality paper machine clothing at Heimbach GmbH & Co. KG, a provider of paper making fabrics, is presented. The topics of the interview include the reason why the company carried out a comprehenstive customer survey in 2015, its key findings and the goal of the company to meet the demand of its customers.

Subjects

Subjects :
*CONSUMER surveys
*CONSUMER behavior research
*PAPERMAKING machinery industry
*CORPORATE vice-presidents

Details

Language :
English
ISSN :
16151720
Issue :
4/5
Database :
Academic Search Index
Journal :
IPW: International Paperworld
Publication Type :
Periodical
Accession number :
109002354

Tools

Authors Abstract Subjects Details