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Engaging with Disability Services: Experiences of Families from Chinese Backgrounds in Sydney.
- Source :
-
Australian Social Work . Oct2017, Vol. 70 Issue 4, p441-452. 12p. 1 Chart. - Publication Year :
- 2017
-
Abstract
- People from Chinese backgrounds remain underrepresented in disability service use. This paper explores family experiences of using child disability support services to understand how migration and their cultural expectations about disability and service affect the way they use services. Qualitative semistructured interviews were conducted with 13 family carers in Sydney. They were striving to gain good support for their child from formal services. However, most of them were reluctant to express any dissatisfaction to service providers, which meant that assertively requesting different support was difficult and culturally inappropriate. In response, service providers can design nonconfrontational ways to elicit this vital information and support families to gain experience tackling conflict. [ABSTRACT FROM AUTHOR]
- Subjects :
- *FAMILIES & psychology
*CHINESE people
*PSYCHOLOGY
*CONFLICT (Psychology)
*CUSTOMER satisfaction
*CULTURE
*EXPERIENCE
*HEALTH services accessibility
*INTERVIEWING
*RESEARCH methodology
*NOMADS
*STATISTICAL sampling
*SOCIAL services
*QUALITATIVE research
*SAMPLE size (Statistics)
*CHILDREN with disabilities
*SOCIAL support
*NARRATIVES
*THEMATIC analysis
*MEDICAL coding
*FIELD notes (Science)
Subjects
Details
- Language :
- English
- ISSN :
- 0312407X
- Volume :
- 70
- Issue :
- 4
- Database :
- Academic Search Index
- Journal :
- Australian Social Work
- Publication Type :
- Academic Journal
- Accession number :
- 124888130
- Full Text :
- https://doi.org/10.1080/0312407X.2017.1324885