GIVE CANADA POST A BREAK: ALLOWING MORE PRICING FLEXIBILITY AND COMPETITION COULD HELP THE CORPORATION SUCCEED.

Canada Post's lettermail volumes are plummeting, largely due to the explosion of electronic communication, with no evident sign of stabilizing. E-commerce parcel deliveries are on the rise, but not nearly at the rate necessary to offset the decline in lettermail, and there are many private courier companies competing for that business. Meanwhile, even as the number of Canadian home addresses continues to increase, Canada Post's plan to end the remnants of door-to-door home delivery, had to be halted in light of the new Liberal government's promise to maintain the service. The extraordinary disruption that electronic media has caused to the model of stateowned postal services, with their mandate to provide universal delivery, may seem dire. And the threat is indeed urgent. But there are solutions to help Canada Post remain healthy in reforms that have occurred to postal systems elsewhere. [ABSTRACT FROM AUTHOR]