KNJIŽNIČNE USLUGE I SLUŽBE S GLEDIŠTA KORISNIKA - PRILOZI ZA BIBLIOGRAFIJU.

The bibliography provides an overview of the scientific and professional papers dealing with the research of the library services and departments from the users' perspective in the period from 1991 to the end of 2016 in all types of libraries in the Republic of Croatia, with the exception of school libraries. The research included articles, summaries, reviews, and presentations on posters, mostly by the domestic authors, that have been published in Croatian library journals, proceedings, graduate, master and doctoral theses, and also the available online researches. All papers were later classified in several thematic categories. In conclusion, the paper provides an analysis of the participation of certain types of libraries in the aforementioned researches, the most frequent research topics as well as the most frequently used methods for collecting data within the given time period. [ABSTRACT FROM AUTHOR]