50% of clients see zero costs benefit from firms' use of tech.

The article reports that top global firms have been failing to pass on the reductions from litigation services prompted by the growing use of new technology to their clients. It states that in a survey of in-house lawyers, 50 per cent said they had seen zero cost savings as a result of the use of technology by their primary legal services adviser, and mentions that some firms were experiencing a degree of cost savings thanks to firms using technology.