KOKYBIŠKA IR TINKAMA SVEIKATOS PRIEŽIŪRA: PACIENTŲ NUOMONĖ IR VERTINIMAS.

In this article the right healthcare and quality at the big multiprofile university hospital are analyzed in the context of patients’ satisfaction and realization their expectations. This paper analyzes impact of individual, institutional, and sociodemographic characteristics on healthcare evaluation and patients behavior. The survey was performed from 2004 to 2015 in Klaipėda University Hospital via questionnaires. The study was showed the majority (93.8%) of patients was satisfied of health care services and results of the largest part (83.8%) fallows their expectations. The conclusion are correspond the results of the study [ABSTRACT FROM AUTHOR]