Scrapping and Fixing Data Can Cost...

Presents updates on issues concerning the U.S. computer industry as of May 2004. According to Larry English, president of Information Impact International Inc, scrapping and fixing data can cost companies at least 10 percent of their yearly revenue. And if the data quality is bad enough, that figure can reach a staggering 25%. He points out that it is not cheap to hunt down and eliminate or fix bogus information. But indirect costs, such as losing a customer, can be far greater if you provide them with bad information, and ambiguous or absent data could result in missed opportunities. In another news, Crescendo Americas Inc. will sell the CN 5000-E appliance running its Maestro network traffic management software. The appliance will ship in June 2004 and is priced at $19,995. Meanwhile, suppliers of business process management Suppliers of business process management (BPM) tools are quickly churning out modules with dashboard viewers so executives can check whether they are in compliance or in danger of the Sarbanes-Oxley act. The willingness of jail-conscious chief executive officers and chief financial officers to sign hefty checks for BPM software helped propel 15 percent growth for the market segment in 2003.