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Manic about customers.

Authors :
Lloyd, Simon
Source :
BRW. 7/1/2004, Vol. 26 Issue 25, p44-45. 2p. 1 Color Photograph, 1 Graph.
Publication Year :
2004

Abstract

Examines the factors that contribute to the growth of Australian office products group Corporate Express. Customer service incentive program; Training programs for CE salesforce; Financial performance; Projected growth in 2004; Acquisition strategy; Delivery efficiency; Warehousing systems; Organic growth.

Subjects

Subjects :
*OFFICE equipment & supplies industry
*CUSTOMER services
*LABOR incentives
*TRAINING of sales personnel
*WAREHOUSE management

Details

Language :
English
ISSN :
0727758X
Volume :
26
Issue :
25
Database :
Academic Search Index
Journal :
BRW
Publication Type :
Periodical
Accession number :
13921684

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Authors Abstract Subjects Details