SESVETSKI PJESNIČKI MARATON: ISTRAŽIVANJE ZADOVOLJSTVA KORISNIKA.

Purpose. The purpose of this paper is to present the event Sesvete Poetry Marathon which has been taking place in the Sesvete Library for the past twelve years as a part of the project Cultural Thursday in Sesvete. Approach. The introduction describes the reasons for developing the project Cultural Thursday in Sesvete. It is followed by the chronological overview and the launching of the event Sesvete Poetry Marathon. For the last five years, as a part of the Sesvete Poetry Marathon, a survey has been conducted to explore the satisfaction of the participants in order to continuously improve the manifestation. Results. The results of the survey have shown that there is a great interest for the Sesvete Poetry Marathon. The manifestation has gradually developed and changed in accordance with the users’ needs and interests and has been recognized among the participants who repeatedly visit the event every year. Originality. This paper presents the users’ needs analysis, the advantages and disadvantages of this specific library service and recognizes the possibilities to improve the manifestation in the future. [ABSTRACT FROM AUTHOR]