Commodification, water infrastructure, and methodologies for counting water losses in South Africa.

This article takes up the story of a numerical indicator of system water losses called Non-Revenue Water (NRW), which is becoming an important measure for benchmarking South African Water Service Authorities (WSAs). The aim of this paper is, in the first place, to document the adoption of NRW as a Performance Indicator (PI), showing how it reflects a shift in the domestic regulatory framework in South Africa and the assumed priorities of water managers in line with the dominant governmental rationality in the sector. However, in drawing this discussion towards the theme of commodification I also show that the NRW audit enables a new way of seeing and speaking about "public water," while the story of its uptake tells us a something about the development of contemporary governmental norms, and the forms of the resistance that shape it. On the one hand then, the article links the enthusiasm for NRW auditing in South Africa to a wider movement in the development and usage of audits and indicators as technologies of government at a distance. On the other hand, and stepping to a higher level of abstraction, I argue that the uptake of NRW must be read in relation to a contested set of processes marked by struggles over the commodification of water, and which sometimes turns up in the numbers. [ABSTRACT FROM AUTHOR]