Concepción metodológica sobre la gestión estratégica integrada del conocimiento en la Universidad de Managua.

Introduction: the current complex and dynamic environment in which universities operate, demands for them, the development of strategic management capacities, especially those related to knowledge, given their high impact on the achievement of institutional goals and on the satisfaction of the demands of relevance by society. Objective: the present research aimed to conceive a methodology to strategically manage knowledge at the University of Managua. Materials and methods: the research is carried out under the conceptions of a qualitative approach, using techniques such as observation, document analysis, interviews, group dynamics and consensus-seeking techniques in its deployment, as well as the triangulation of results. Results and discussion: among the main results obtained with the research, there is a methodology that facilitates managing knowledge as a systemic and systematic process, structured in stages aligned with a logical and interrelated sequence, which starts from the study of demands, defines the strategy, the organizational supports, its implementation and facilitates its learning, through the evaluation and improvement stage. Conclusions: the application to the object of practical study evidenced its viability, and its usefulness in terms of progress towards quality levels in the universities, which Nicaraguan society demands, expressed this, in the behavior of a set of management indicators; as well as having contributed to the simplification of the administrative systems at the University and promoted the integration of a planning system. [ABSTRACT FROM AUTHOR]