UTJECAJ KRIZE NA RAD MANJE NARODNE KNJIŽNICE: DOPRINOS ANGAŽMANA KNJIŽNIČARA BOLJIM STATISTIČKIM POKAZATELJIMA POSUDBE I VIDLJIVOSTI NARODNE KNJIŽNICE I ČITAONICE U KLISU U 2020. I 2021.

Purpose. The paper presents the lending statistics of the Public Library and Reading Room in Klis in the time of the COVID-19 pandemic in the period from March 16, 2020, when the library was first closed for users, to March 16, 2021, the time of writing this paper. The analysis of statistical printouts and comparison with the first quarter of 2020 also raises the issue of adaptation of the library and its members to crisis situations as well as the success achieved in encouraging users to continue using the library despite new situation. Methodology. Quantitative methods (analysis of statistical printouts of the computer library program) and qualitative methods (analysis of the collected user impressions, monitoring of accumulated impressions and work evaluation) were used in writing this paper. The methodological approach is also reflected in the analysis of available literature related to the operation of libraries in new circumstances and crisis situations. The synthesis of statistical data and steps taken in communication with users and analysis of the literature on the ways of functioning of other libraries during the Covid era, but also after it, leads to the conclusions of this paper. The results. An insight into the statistics generated by the printout from the library program related to the researched period of the library's work, and the analysis of available information on the work of other libraries and valid recommendations and guidelines has shown an increasing trend in book lending. The increase in book lending is linked to promotional, creative and educational virtual and media activities, the meas ures taken by the library staff and the current ways of managing operations in the public library. Value. The paper emphasizes the importance of reviewing traditional library services, as well as ways of organizing them in times of crisis. The paper also highlights positive examples of other libraries as well as the library researched in this paper, but also emphasizes the issues discussed in the paper that have potential for improvement. [ABSTRACT FROM AUTHOR]