УДОСКОНАЛЕННЯ СИСТЕМНОГО ПІДХОДУ ДО НАДАННЯ АДМІНІСТРАТИВНИХ ПОСЛУГ ОДЕСЬКОЇ МІСЬКОЇ РАДИ.

The article considers the system of administrative services based on the implementation of a systematic approach, which identifies its structure and functions, provides classification, identifies socioeconomic relations with the environment, presents shortcomings in the implementation of organizational, legislative, informational functions of the system. On the basis of domestic decentralization of power, local governments are one of the key elements of the modern system of administrative services of the Odessa City Council, which interact with other elements of such system (government officials, relevant individuals and legal entities) to meet the socio-economic interests of citizens. preparation, acceptance and issuance of documents, as well as other administrative acts certifying their legal status or the fact that confirms the acquisition, change or termination of the relevant rights or obligations of a natural or legal person in accordance with the law. Approaches to the integration of modern information and communication technologies with the processes of providing administrative services have been substantiated, providing for taking effective measures at the national level to develop state programs for free education, use of universal software products for local governments and other entities to provide administrative services of Odessa City Council in order to simplify their existing procedures, intensify the exchange of relevant information between the entities involved and optimize the relevant budget expenditures. It has been proved that the level of satisfaction of socio-economic interests and needs of consumers of such services, which are directly a system-forming structural element in such a system, specifically depends on the established level of developing the process of interaction between public authorities in a dynamic system of administrative services. In order to provide feedback from representatives of society and government institutions on the implementation of the reform, it is important to conduct monitoring, which includes the assessment of changes in the system of administrative services by citizens, relevant NGOs (non-governmental organizations), various representatives of the business community. Particular attention should be paid to generalizing the positive practice of implementing the reform at the level of the Odessa City Council and developing on this basis a positive experience in implementing such a reform. The main condition for ensuring the effectiveness of such administrative reform is the presence of internal (government officials at various levels) and external (business environment, population, NGOs, the international community, etc.) interest and support for decisions, which are possible only with the support of the authorities of various communicative relations with the public. [ABSTRACT FROM AUTHOR]