Use of video in flexible cystoscopy: a prospective randomised study of effect on patient experience

Abstract: Objective:: To determine whether the use of video during flexible cystoscopy affects patient experience and understanding of investigation findings. Patients and methods:: One hundred thirty five consecutive patients, listed for flexible cystoscopy, were randomised to two groups; cystoscopy with or without video viewing. Levels of patient anxiety, pain on scope insertion, pain during examination and understanding of examination findings were assessed by questionnaire. Results:: Pain scores during examination were significantly lower in the video group. There was a highly significant difference in patient''s ability to correctly describe the findings favouring the video group. Conclusion:: Use of video during flexible cystoscopy improves patient understanding of examination findings and helps to alleviate pain during the examination. [Copyright &y& Elsevier]