Design, control, predict: logistical governance in the smart city: by Aaron Shapiro, Minneapolis, MN, University of Minneapolis Press, 2020, $28.00, paper, ISBN 978-1-5179-0827-0.

In Chapter 2, I Control, i Shapiro follows gig workers: the human bodies commissioned to enact smart logics of maximum flexibility and modularity, to ensure that goods and money flow with as little "friction" as possible. Drawing from his own time working as a delivery worker for Caviar in Philadelphia, Shapiro vividly demonstrates the lack of predictability and control for the gig worker. [Extracted from the article]