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As frontline workers eye the exit, digital tools can aid staff retention.
- Source :
-
Computerworld (Online Only) . 8/23/2022, p1-1. 1p. - Publication Year :
- 2022
-
Abstract
- Manual processes and unsuitable tools Deskless workers make up the majority of the globalworkforce (analyst firm Gartner estimates there are 2.7billion frontline workers -- more than twice the number ofdesk-based workers), but they are often overlooked when itcomes to IT investments compared to office-based staff. Deskless workers are more likely to rely mostly on paper-based processes (15%) compared to desk-based workers (5%),according to a Skedulo survey of 500 deskless workers and500 desk-based workers in the US. [Extracted from the article]
Details
- Language :
- English
- ISSN :
- 00104841
- Database :
- Academic Search Index
- Journal :
- Computerworld (Online Only)
- Publication Type :
- Periodical
- Accession number :
- 158750939