The Integrating role of libraries: solutions from Croydon.

This paper reviews the development of socially inclusive library services in the London Borough of Croydon. Croydon Council is committed to ensuring that all citizens are able to take advantage of the library service and for those with particular needs, special provision is made to help them to develop their skills. The range of these services will be reviewed in this paper and examples described the techniques and the impact of social inclusion work within Croydon libraries. The three case studies are delivering library services to pre-school children, black and minority ethnic housebound people and to adults with low literacy levels. [ABSTRACT FROM AUTHOR]