Back to Search
Start Over
Redefining Public Services in Academic Libraries.
- Source :
-
International Information & Library Review . Jan-Mar2023, Vol. 55 Issue 1, p77-85. 9p. - Publication Year :
- 2023
-
Abstract
- User services are often seen as the public-facing work of a library. Yet, all aspects of a library are to provide service to users, including the back-of-the-house work of technical services or collections departments. When done with a user focus this behind-the-scenes work, while often imperceptible, should be considered a public service. Doing so allows back-of-the-house library staff to view their work more holistically and enables deeper collaboration across teams. By creating a service model where all aspects of the library serve the user, libraries can provide a strong user experience. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 10572317
- Volume :
- 55
- Issue :
- 1
- Database :
- Academic Search Index
- Journal :
- International Information & Library Review
- Publication Type :
- Academic Journal
- Accession number :
- 162079643
- Full Text :
- https://doi.org/10.1080/10572317.2023.2159621