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Work leisure conflict, job stress, life satisfaction and turnover intention of hotel workers in Accra, Ghana.

Authors :
Mensah, Christopher
Baah, Nancy Grace
Nutsugbodo, Ricky Yao
Ankor, Abigail
Source :
Journal of Human Resources in Hospitality & Tourism. Jul-Sep2023, Vol. 22 Issue 3, p396-416. 21p.
Publication Year :
2023

Abstract

Hotel workers experience high levels of work demands that interfere with their leisure pursuits. This paper examined the effects of work-leisure conflict on job stress, life satisfaction, and turnover intention among hotel workers. A paper-and-pencil questionnaire was used to collect data from a convenience sample of 321 workers from 32 star-rated facilities in Accra. Based on PLS-SEM results, job stress increases turnover intentions among hotel employees. Within the job demands-resource (JD-R) model, work-leisure conflict triggers turnover intentions and increases job stress levels leading to a reduction in perceived life satisfaction of hotel workers. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
15332845
Volume :
22
Issue :
3
Database :
Academic Search Index
Journal :
Journal of Human Resources in Hospitality & Tourism
Publication Type :
Academic Journal
Accession number :
163762844
Full Text :
https://doi.org/10.1080/15332845.2023.2180728