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United Airlines and Red Tape.

Authors :
KUGEL, SETH
Source :
New York Times. 6/5/2023, Vol. 172 Issue 59810, pB4-B4. 2/3p.
Publication Year :
2023

Abstract

The article discusses how United Airlines mistakenly issuing travel certificates instead of cash refunds, exemplifying airline bureaucracy and emphasizing the need for clear communication to resolve customer complaints effectively.

Subjects

Subjects :
*RED tape
*AIRLINE industry

Details

Language :
English
ISSN :
03624331
Volume :
172
Issue :
59810
Database :
Academic Search Index
Journal :
New York Times
Publication Type :
News
Accession number :
164200158

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Authors Abstract Subjects Details