LIBRARY USER SERVICES: WHAT DO NEWLY ARRIVED CHINESE STUDENTS NEED?

The article focuses on library user services for newly arrived Chinese students at the University of California, Davis, California. There are two groups of newly arrived Chinese students at this university. The first group includes first generation Chinese immigrants who came to the U.S. in their teen years. Some of them attended a few years of high school in the U.S. and graduated; some of them just arrived from China, Hong Kong, Taiwan, or the Southeast Asia region having graduated from high school in their countries of origin. Then, they came to study undergraduate programs at this campus. The second group is made up of newly arrived Chinese graduate students who completed their undergraduate degrees in their home countries, in the fall quarter of 2004. Newly arrived Chinese students are unique. They know English and Chinese and they also read and write Chinese very well. Therefore, they use the library's Chinese materials as well as English collection. However, the author learned that newly arrived Chinese students face common difficulties in using library resources in the U.S.