Have Algorithms Opened Up Your Software to Product Liability?

July 24, 2023 On January 24, 2023, next of friends to a minor filed a product liability lawsuit against social media companies Meta Platforms, Inc. (Facebook and Instagram) and Snapchat in Connecticut Superior Court, alleging that these social media platforms caused the plaintiff to develop "mental health issues." The Definition of "Product" and Application to Social Media Cases To date, plaintiffs who have asserted product liability actions based on intangible goods and services, such as social media software, have been appropriately unsuccessful because their claims do not concern a "product." This case is one of dozens of recently filed lawsuits in which plaintiffs assert claims against social media companies for allegedly causing or contributing (or both) to the development of mental health conditions. [Extracted from the article]