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Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity.
- Source :
-
International Journal of Integrated Care (IJIC) . Apr-Jun2023, Vol. 23 Issue 2, p1-14. 14p. - Publication Year :
- 2023
-
Abstract
- Introduction: Integrated care research often fails to adequately describe co-design methods. This article outlines the process, principles and tools to co-design an integrated health and social care Hub for families experiencing adversity. Research methods: The Child and Family Hub was co-designed in four stages: (1) partnership building and stakeholder engagement, (2) formative research, (3) persona development and (4) co-design workshops and consultations. Local families, community members and intersectoral practitioners were engaged at each stage. The co-design workshops employed a human-centred design process and were evaluated using the Public and Patient Engagement Evaluation Tool (PEET). Results: 121 family participants and 80 practitioners were engaged in the Hub’s codesign. The PEET highlighted the co-design team’s satisfaction achieved by community members working alongside practitioners to generate mutual learning. Resourcing was a key challenge. Discussion: Human-centred design offered a systematic process and tools for integrating formative evidence with lived and professional experience in the Hub’s codesign. Applying community engagement principles meant that a diverse range of stakeholders were engaged across all stages of the project which built trust in and local ownership of the Hub model. Conclusion: Co-design research with families experiencing adversity should attend to language, engagement methods, team composition and resourcing decisions. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 15684156
- Volume :
- 23
- Issue :
- 2
- Database :
- Academic Search Index
- Journal :
- International Journal of Integrated Care (IJIC)
- Publication Type :
- Academic Journal
- Accession number :
- 169856631
- Full Text :
- https://doi.org/10.5334/ijic.6975