Naïve Questions and Tenuous Connections: Technical Services: The Back of the House of the Future.

The article explores the concept of "back-of-house" work in libraries, typically associated with technical services, and its evolving role in supporting the changing information landscape. It discusses how technical services staff, traditionally considered behind-the-scenes, are increasingly engaged in front-of-house activities, collaborating with users, adapting to new technologies, and expanding their roles beyond traditional functions.