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Values, Performance, or Both? How Values-Focused Work Can Benefit From Results-Based Management.
- Source :
-
Nonprofit & Voluntary Sector Quarterly . Jun2024, Vol. 53 Issue 3, p770-789. 20p. - Publication Year :
- 2024
-
Abstract
- While results-based performance measurement has become a common practice in governing relationships with external stakeholders, many nonprofits are struggling with severe tensions when implementing results-based management practices inside the organization. This article draws on performance management research in accounting and management to analyze why results-based management poses particular challenges for nonprofits. As its first contribution, the article conceptualizes dedication to values as a particular characteristic of nonprofit organizations that involves high role ambiguity among nonprofit staff. Second, it specifies a particular tension associated with results-based management practices in values-focused work: Results-based management helps to reduce role ambiguity, but by doing so it creates role conflict. Third, the article proposes the interactive use of results-based information as an approach to how organizations with a high dedication to values can increase role clarity for nonprofit staff, while avoiding role conflict. [ABSTRACT FROM AUTHOR]
- Subjects :
- *ROLE conflict
*PERFORMANCE management
*NONPROFIT organizations
*AMBIGUITY
Subjects
Details
- Language :
- English
- ISSN :
- 08997640
- Volume :
- 53
- Issue :
- 3
- Database :
- Academic Search Index
- Journal :
- Nonprofit & Voluntary Sector Quarterly
- Publication Type :
- Academic Journal
- Accession number :
- 177316722
- Full Text :
- https://doi.org/10.1177/08997640231184810