A Panoramic View of Socio-Cultural Sensitivity in Digital Technologies: A Comprehensive Review and Future Directions.

AbstractIn recent years, there has been growing research interest in aligning technological designs with users’ lived experiences. The goal of this work is to review existing work on the current state-of-the-art on incorporating individual and community values and beliefs into various kinds of interactive computerized technologies, emphasizing socio-cultural sensitivity. After screening 235 records, 45 papers were included in this review. Our research reveals that researchers are at the forefront of developing advanced socio-cultural digital tools and interactive educational platforms. They frequently employ techniques like collaborative dialogue facilitation, personalized linguistic support, and the integration of culturally significant design principles, such as cultural narratives and symbols. This commitment to technology’s transformative potential extends beyond education, making its mark in healthcare, social networks, finance, and other domains. We conclude by providing an overview of the questions that other researchers can investigate in the future for designing technologies that are socio-culturally sensitive. Future studies would benefit from a wider use of theories to account for the complexity of human behavior while designing socio-culturally sensitive technologies. [ABSTRACT FROM AUTHOR]