Document-Management Technology and Acquisitions Workflow: A Case Study in Invoice Processing.

The article presents a discussion on document-management technology (DMT) and presents a case study of the implementation of DMT. Library acquisitions has moved from paper to online records for ordering and receiving, but the audit archive for invoices has remained largely paper based. DMT offers a solution to this condition. The article considers the rationale and policy decisions that underpin the elimination of paper in favor of image files as an audit archive in library materials invoicing. It also presents a case study of the implementation of DMT to support and enhance traditional invoice processing in the acquisitions department of a large research library.