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The quality of environmental information: a new tool in achieving customer loyalty.

Authors :
Proto, Maria
Supino, Stefania
Source :
Total Quality Management. Jul99, Vol. 10 Issue 4/5, pS679. 5p. 1 Chart.
Publication Year :
1999

Abstract

Presents a study which examined the quality of environmental information in connection with the performance and management of economic activities. Environmental management tools used by companies; Role of environmental information for customer loyalty.

Details

Language :
English
ISSN :
09544127
Volume :
10
Issue :
4/5
Database :
Academic Search Index
Journal :
Total Quality Management
Publication Type :
Academic Journal
Accession number :
2202475
Full Text :
https://doi.org/10.1080/0954412997686