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Buzzword Bash: Customers. Clients and Patrons.
- Source :
-
Alki: The Washington Library Association Journal . Mar2008, Vol. 24 Issue 1, p5-5. 1p. - Publication Year :
- 2008
-
Abstract
- The author reflects on the buzzwords that are used to describe library users. He argues that the use of the terms "patrons," "customer," and "clients" are inappropriate if it will mean to describe library users. He also states that these terms blur the distinction between the duties of the various levels of library staff.
- Subjects :
- *TERMS & phrases
*IDENTIFICATION
*LIBRARY users
*LIBRARY personnel
Subjects
Details
- Language :
- English
- ISSN :
- 87564173
- Volume :
- 24
- Issue :
- 1
- Database :
- Academic Search Index
- Journal :
- Alki: The Washington Library Association Journal
- Publication Type :
- Academic Journal
- Accession number :
- 31788530