Great Service Pays: A Model for Service Delivery in an Academic Music Library.

Special-subject libraries can be particularly intimidating for casual and seasoned patrons alike. Music libraries, with their variety of materials, formats, and vocabularies, can present particular challenges for the user. With this proposal for a model of service delivery, as well as many tips gained through experience working the front-of-house in a large academic music library, music library Public Services staff can significantly enrich the patron experience, which, in turn, will pay tangible dividends and enhance the stature of the music library on campus. [ABSTRACT FROM AUTHOR]