PERSPECTIVES ON...: One Model for Creating a Career Ladder for Library Support Staff.

In this article the authors discuss the challenges of libraries to remain relevant to their users in the face of various trends such as institutional repositories and the creation of digital libraries. The authors note that these trends, which are driven by the patrons’ needs, have caused the role of the librarian to change and eliminated the need for support staff. A discussion of a model for library staff that allows professional growth within the library is presented.