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Assessing User Needs, Satisfaction, and Library Performance at the University of Washington Libraries.
- Source :
-
Library Trends . Spring2001, Vol. 49 Issue 4, p605. 21p. 3 Graphs. - Publication Year :
- 2001
-
Abstract
- Provides information on a study which examined user needs, satisfaction, and performance of the University of Washington Libraries in Seattle. Details on library user surveys; Methodology and design of the user survey; Results of the survey.
- Subjects :
- *CUSTOMER services
*CUSTOMER satisfaction
*LIBRARY users
*LIBRARIES
Subjects
Details
- Language :
- English
- ISSN :
- 00242594
- Volume :
- 49
- Issue :
- 4
- Database :
- Academic Search Index
- Journal :
- Library Trends
- Publication Type :
- Academic Journal
- Accession number :
- 5065687