A Look at the Ombudsman Role in Cultural Change: Part 1.

This short paper raises questions surrounding the organizational ombudsman's role in cultural change. It asks under what conditions an ombuds might be concerned with culture and how he or she would deal with such concern. It also provides a preliminary list of principles an ombuds might consider when contemplating cultural change. Rather than offering many answers, the paper introduces the subject with the hope of stimulating discussion, leading to future articles in this Journal that explore this important topic in detail. [ABSTRACT FROM AUTHOR]