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You can’t get anything perfect: “User perspectives on the delivery of cognitive behavioural therapy by telephone”
- Source :
-
Social Science & Medicine . Oct2010, Vol. 71 Issue 7, p1308-1315. 8p. - Publication Year :
- 2010
-
Abstract
- Abstract: Remote psychotherapy services such as telephone-administered cognitive behavioural therapy (T-CBT) have the potential to provide effective psychological treatment whilst simultaneously maximising efficiency, lowering costs and improving access to care. However, a lack of research examining the acceptability of non face-to-face psychotherapy means that little is known about users’ perceptions of these delivery models. This paper reports data from two qualitative evaluations of T-CBT delivered in the voluntary and occupational health sectors in the UK. It explores users’ acceptance of T-CBT, contrasting initial socially-construed expectations with more positive regard derived from experiential norms. User satisfaction with T-CBT was mixed. However, the relative ease with which most participants adapted to telephone-based care was suggestive of a shared construct of mental health service provision that prioritised the accessibility and availability of services over the social, professional and medico-legal perspectives that conventionally promote the co-location of practitioner and client. [Copyright &y& Elsevier]
- Subjects :
- *BEHAVIOR therapy
*MENTAL health services
*TELEMEDICINE
*PSYCHOTHERAPY
*MEDICAL care costs
*EXPECTATION (Psychology)
*SENSORY perception
*TREATMENT effectiveness
*COGNITIVE therapy
*HEALTH services accessibility
*MENTAL health
*SCIENTIFIC observation
*PATIENT satisfaction
*TELEPHONES
*DATA analysis
Subjects
Details
- Language :
- English
- ISSN :
- 02779536
- Volume :
- 71
- Issue :
- 7
- Database :
- Academic Search Index
- Journal :
- Social Science & Medicine
- Publication Type :
- Academic Journal
- Accession number :
- 53419983
- Full Text :
- https://doi.org/10.1016/j.socscimed.2010.06.031