Consortium working creates considerable efficiencies and customer benefits.

The article focuses on the benefits to customers of the London Libraries Consortium (LLC), which is a collaboration of 12 boroughs in London, England. It mentions that the collaboration has brought new skills to the boroughs and produced opportunities for staff members to be involved in projects including web development and standardization. It also states that LLC had a positive impact on the customers because they were able to use their library cards in over 100 libraries.