'I have 100% passion for this role'.

The article features Laura Horton, owner of a treatment coordinator (TCO) firm. It says that Horton began her career as a dental receptionist and then passed the dental nurse National Certificate course. Horton admits that she did not know TCO when she was interviewed for this role, but says she loved doing her job, meeting new people and helping scared patients become confident. It mentions that Horton used the free social networking sites Facebook and Twitter to launch her business.